KIRYAT BIALIK, Israel and LAS VEGAS, May 20, 2005 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:ITWJ), a provider of enterprise software aimed at small and medium-size enterprises, today announced that it sold an upgrade version of BENEFIT 5.0 to EDCO Electronics Ltd. (www.edco.co.il).
The client has been using an earlier version of BENEFIT for the past two years and as their operations expanded, EDCO saw the need for the added advantages of the latest version of the CRM software. "BENEFIT fits into a larger ERP system, which is run through SAP Manage," says Moti Maram, ISD's CEO. "Our solution manages EDCO's service, equipment inventory, laboratory and manufacturing operations. We have many customers working in similar frameworks--when they look at the option of upgrading to BENEFIT 5.0 or using SAP Manage for all their CRM requirements, BENEFIT wins out hands-down."
EDCO is a leading supplier of open-architecture, next generation computer components and systems for CompactPCI(r), PCI, PMC, PC/104+ and other standard bus architectures. The company serves the leading telecommunication, military, avionics and industrial companies in the Israeli market. In addition, EDCO specializes in custom design and turnkey projects, making the use of BENEFIT even more important to their operations. The client offers a wide product range, developed in-house and parts imported from their partner suppliers, such as Intel(r) and PowerPC(r) CPU boards, serial and networking modules, analog and digital I/O, avionics modules and analyzers, telemetry products, computer interconnection and expansion units, and complete computer systems.
"We welcome complex applications, such as with EDCO," continues Maram. "ISD continues to prove to the market that our product integrates well into existing systems and far outperforms our clients' expectations. The upgrade purchase of EDCO is a vote of confidence that we will leverage with other long-standing clients to build up our loyal client base and further expand our operations."
BENEFIT is an off-the-shelf solution that is geared toward small to mid-size customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT includes many CRM functions serving the needs of organizations for greater internal efficiency, cost control, and customer service quality.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small and medium-size enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries.
For more information, please contact Joel Gering, at 011-972-52-398-3374 or invest@isdsoft.com or visit us on the Web at http://www.isdsoft.com.
Forward-Looking Statements
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