LONDON, Oct. 13, 2005 (PRIMEZONE) -- STORAGE EXPO -- QLogic Corp. (Nasdaq:QLGC), the leader in Fibre Channel host bus adapters (HBAs), stackable switches and blade server switches, today announced QLogic Global Services. Enabled by a strategic relationship with Lucent Technologies (NYSE:LU), QLogic Global Services features a suite of in-region, local language telephone and e-mail support as well as on-site service programs. QLogic Global Services is available today to resellers and end users in the Europe, Middle East and Africa (EMEA), Asia Pacific (APAC), Latin America, Japan, and North America regions.
"A large number of the service and support calls we receive are by telephone or e-mail in local non-English languages," said Jeff Nesler, director of QLogic Global Services. "The key new component of QLogic Global Services is in-region, local language support."
QLogic Global Service Programs Available Worldwide
For customers with QLogic switches and HBAs under warranty, in-region, local language telephone and e-mail support are now available in every global theatre. For customers that want to expand their coverage, QLogic is offering the SAN Pro Prime, SAN Pro Select and SAN Pro Exchange service programs worldwide:
SAN Pro Prime -- The flagship QLogic service offering includes:
-- 7x24 call center support -- 4-hour on-site service -- 4-hour advance replacement
SAN Pro Select -- The enhanced QLogic service offering includes:
-- 5x8 call center support -- Next business day on-site service -- Next business day advance hardware replacement
SAN Pro Exchange -- The basic QLogic service offering includes:
-- Three-year extended factory warranty -- 5x8 call center support -- Next business day advance hardware replacement
About QLogic
QLogic is the leading supplier of Fibre Channel host bus adapters (HBAs), blade server embedded Fibre Channel switches and Fibre Channel stackable switches. The company is also a leading supplier of iSCSI HBAs. QLogic products are delivered to small, medium and large enterprises around the world, powering solutions from leading companies like Cisco, Dell, EMC, HP, IBM, NEC, Network Appliance and Sun Microsystems. QLogic is a member of the S&P 500 Index and NASDAQ 100 Index. For more information visit www.qlogic.com.
Note: All QLogic-issued press releases appear on the Company's website (www.qlogic.com). Any announcement that does not appear on the QLogic website has not been issued by QLogic.
Disclaimer -- Forward Looking Statements
This press release contains statements relating to future results of the Company (including certain beliefs and projections regarding business trends) that are "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected or implied in the forward-looking statements. The Company advises readers that these potential risks and uncertainties include, but are not limited to: fluctuations in operating results; gross margins may vary over time; revenues may be affected by changes in IT spending levels; our stock price may be volatile; our dependence on the storage area network market; the ability to maintain and gain market or industry acceptance of the Company's products; our dependence on a limited number of customers; seasonal fluctuations and uneven sales patterns in orders from customers; our ability to compete effectively with other companies; declining average unit sales prices of comparable products; a reduction in sales efforts by current distributors; reliance on third party licenses; dependence on sole source and limited source suppliers; our dependence on relationships with certain silicon chip suppliers; the complexity of the Company's products; sales fluctuations arising from customer transitions to new products; the uncertainty associated with SOX 404 compliance; environmental compliance costs; terrorist activities and resulting military actions; international, economic, regulatory, political and other risks; uncertain benefits from strategic business combinations; the ability to maintain or expand upon strategic alliances; the strain on resources caused by growth and expansion; the ability to attract and retain key personnel; the decreased effectiveness of equity compensation; difficulties in transitioning to smaller geometry process technologies; the ability to protect proprietary rights; the ability to satisfactorily resolve any infringement claims; changes in tax laws or adverse tax audit results; computer viruses and other tampering with our computer system; charter documents and stockholder rights plan that may discourage a business combination; and facilities located in areas subject to earthquakes and other natural disasters.
More detailed information on these and additional factors which could affect the Company's operating and financial results are described in the Company's Forms 10-K, 10-Q and other reports filed, or to be filed, with the Securities and Exchange Commission. The Company urges all interested parties to read these reports to gain a better understanding of the many business and other risks that the Company faces. The forward-looking statements contained in this press release are made only as of the date hereof, and the Company undertakes no obligation to update or revise these forward-looking statements, whether as a result of new information, future events or otherwise.
(c)2005 QLogic Corporation. All rights reserved. QLogic, the QLogic logo and SAN Pro are registered trademarks or trademarks of QLogic Corporation. All other brands and product names are trademarks or registered trademarks of their respective owners.