GARDEN GROVE, Calif., Jan. 8, 2007 (PRIME NEWSWIRE) -- Vengroff, Williams & Associates (VWA), a leading provider of receivable management and business process outsourcing solutions, today announced its predictions for 2007.
Based on feedback from customers, partners and industry experts, VWA sees the following specific trends emerging:
* Competitive landscape of finance and accounting outsourcing and
with labor market changes, companies will be forced to elevate
training to provide superior customer service. Labor Markets
continue to change and the ability to train and increase the KPI's
at the desk level will continue to challenge the F&A market.
Outsourcing providers need to see the ability to utilize
technologies to analyze the current work habits and accountability
of each function. This ability, used in tandem with a learning
management system (LMS), can provide intuitive learning programs,
on demand sessions and scripting programs to support the right
decision and work flow for acceptable people process.
* Finance-driven process improvements will need to bridge the
process gap within the entire corporate organization. Driven by
greater integration between finance and non-finance related data
(such as such as sales, marketing and customer data), finance now
has greater insight into performance issues that arise within the
quote-to-cash cycle. Outsourcing of the F&A functions will allow
for corporations to have the ability to create a streamlined
ownership process of all tasks.
* Global standardization of billing and payment practices will
drive companies to adopt new technologies. Doing business on all
corners of the globe has created a situation where standardization
of such practices as customer billing, electronic payment and
document delivery needs to be synchronized on one platform for use
around the world. Such functionalities as e-billing focus on
creating a secure method of clear visibility around payment,
disputes, POD, and contracts.
About Vengroff, Williams & Associates, Inc.
Founded in 1963 and with $20 billion dollars under its management, Vengroff, Williams & Associates is a leading provider of finance and accounting business process outsourcing (BPO) solutions for Fortune 1000 companies such as General Electric, Ford Motor Company, Federal Express, Kodak, Microsoft, Yamaha and others. Applying state-of-the-art proprietary information systems, best practice work flow and people to realize cost reductions, operating efficiencies, and improved process design, VWA's approach enables clients to easily insource or outsource all or part of the quote-to-cash function. Solutions are customized to each client's requirements or expanded to incorporate specialized tools and SAS 70 compliant processes and procedures. Services include full order to cash processing, third party collections, EIPP systems, deduction management, dispute management, auto cash solutions, front-end risk mitigation, and tax resolution. To learn more about VWA, please visit www.vwainc.com or telephone (866) 393-4892.