Contact Information: Media Contact: Virginia Zimpel +1 (415) 625-8555 fuel(at)launchsquad(dot)com
Digital Fuel & Pink Elephant Kick-Off ITIL Seminar Series Across North America
ITIL Leaders Join Forces to Share Insights and Interact With Rapidly Growing Base of Forward-Thinking ITIL Enterprises
| Quelle: Digital Fuel
SAN MATEO, CA--(Marketwire - June 2, 2008) - Digital Fuel®, the leader in
customer-facing Business Service
Management (BSM) software, and Pink Elephant, the world leader in IT
management best practices, today kicked off Pink Perspectives 2008, an
eight-city ITIL seminar series aimed at educating enterprises on best
practices for implementing ITIL in the new world of delivering IT as a
service. The series begins today in Chicago and transverses North America
with events in Seattle, San Francisco, Washington DC, Dallas and Toronto.
For the full list of cities and locations, please click here.
Each event will provide a highly interactive forum for the practitioner
community and some of the industry's best consultants and ITIL minds to
discuss news, trends and concerns in the IT management industry. George
Spalding, vice president of global events at Pink Elephant and one of the
founding fathers of ITIL, will be speaking at the event, in addition to
Troy DuMoulin, director of product strategy for Pink Elephant. Spalding is
also partnering with Digital Fuel for an upcoming series of ITIL best
practice webinars that will focus on specific areas of successful ITIL
implementation. For more information on this and other Digital Fuel events,
please click here.
Executives from Digital Fuel will also be speaking at each event, including
Steven Bachert, EVP North American Field Operations, and other ITIL
specialists Blair DeSio, Mike Paiko and Ido Engel, where they will speak to
the growing need for enterprises and commercial service providers to run
services as a business and their predictions for the ITSM tool industry.
They will also discuss the top factors for successfully implementing
customer-facing service management using ITIL and case study examples of
companies applying ITIL in practical ways to run their IT operations from a
customer and business perspective.
Digital Fuel executives will also address how rapid enterprise demand is
establishing Digital Fuel as the global standard for the world's most well run service
organizations. By fully supporting and enabling industry standards such
as ITIL, COBIT, ISO 20000 and eTOM, Digital Fuel is applying state of the
art technology to accelerate one of the most important shifts in the
relationship between IT and business. Trusted by more commercial service
providers and global enterprises than any other solution, ServiceFlow is
setting a new standard of excellence for service management -- as evidenced
by Digital Fuel's three consecutive years of triple-digit growth and
growing list of blue-chip
customers.
"This is a great opportunity for Digital Fuel to share the knowledge we've
accumulated over years of helping companies successfully implement
effective and efficient IT services management processes," Yisrael
Dancziger, CEO, Digital Fuel, stated. "Pink Elephant and Digital Fuel lead
the pack when it comes to innovation and excellence. Our partnership in
delivering this seminar series is a testament to our leadership in the
space and our passion for helping companies effectively manage IT and
services to decrease costs and improve overall quality of service."
To learn more about the company and its ServiceFlow BSM software solutions, comprised of ServiceFlow Catalog, ServiceFlow SLM and ServiceFlow Finance visit the Digital Fuel website at
http://www.digitalfuel.com/
About Digital Fuel
Digital Fuel Technologies, Inc. is the leading provider of Service Catalog, Service
Level Management and Service Financial Management software solutions for IT,
Communications, HR, F&A in enterprises and commercial service providers.
The company's ServiceFlow business software applications manage billions in
Telco, IT and other business services at companies and governments around
the world such as British Telecom, Cisco, Computacenter, CSC, Cummins,
Dell, General Electric, IBM, Nestle, O2, Procter & Gamble, Siemens, SITA,
Sprint, Steria, Telefonica, Telus, WiPro and many others. Digital Fuel is
headquartered in San Mateo, California, USA, with offices across North
America and Europe. Learn more at www.DigitalFuel.com.
About Pink Elephant
Pink Elephant is the world leader in IT management best practices, offering
conferences, education, consulting services and online implementation
solutions to public and private businesses globally. The company
specializes in improving the quality of IT services through the application
of recognized best practice frameworks, including the Information
Technology Infrastructure Library (ITIL®). Pink Elephant was the first
organization to deliver ITIL training in North America and was selected as
an international expert to contribute to the ITIL v3 project. Learn more at
www.PinkElephant.com.