Fifteenth Fastest Growing Company in U.S. Chooses Sterling Commerce for Managed B2B Integration Services

Big Time Products, LLC., Maker of Work and Cleaning Gloves, Delivers the "Perfect Order" by Accelerating B2B Collaboration for Reliable and Quick Processing of Customer Orders


COLUMBUS, OH--(Marketwire - September 8, 2008) - Sterling Commerce, an AT&T Inc. (NYSE: T) company, today announced that Big Time Products LLC., named the 15th fastest growing company in the U.S. according to Entrepreneur Magazine last year, has chosen Sterling Commerce Managed Services (SCMS) to manage its entire business-to-business (B2B) integration infrastructure and related business processes. SCMS provides the people and processes to ensure all documents exchanged with Big Time Products' customers and partners arrive on time, enabling the company to meet its demanding customer delivery requirements.

Big Time Products, based in Rome, Ga., makes work and cleaning gloves sold at such national retailers as The Home Depot, Wal-Mart, and BJ's Wholesale Club. Big Time Products is committed to ensuring that each product has the best quality materials available at a great value. The company processes roughly 8,000 -10,000 orders per month, ships orders direct-to-store within 48 hours of receipt, and guarantees 98 percent complete and on-time delivery.

"We promise our customers a very high level of service. Outsourcing our B2B integration processes to Sterling Commerce lets us focus on what we do best -- delivering superior products at the highest possible value," said Brianne Wilson, IT director at Big Time Products. "Sterling Commerce is the best in the business and the best choice for us. The company delivers a world class and 'dial-tone'-reliable B2B infrastructure supported with B2B professionals to provide the checks and balances we need to deliver superior customer service."

Each moving part of the complete e-commerce process represents a potential point of failure. SCMS provides document process management and trading partner support that monitors and manages each of these points of failure, diagnosing problems, and working directly with Big Time Products' trading partners to correct them before they become business-critical. With SCMS, Big Time Products expects to gain more visibility into and better understanding of what's happening with its data to ensure customer confidence and to meet its business service level agreements (SLAs) for delivery. In addition, SCMS seamlessly integrates business partner transactions with back-end applications. For Big Time Products, that integration will be critical in eliminating duplicate orders entered into its enterprise resource planning (ERP) system.

"Big Time Products is delivering on the 'Perfect Order,' exceeding customer expectations with 99 percent on-time and complete orders," said Richard Douglass, global manufacturing industry executive at Sterling Commerce. "Sterling Commerce is pleased to enable those 'Perfect Orders' by delivering a better B2B operation for reliably and securely managing the company's order-to-shipment process for lower cost than an in-house operation."

About Sterling Commerce

Sterling Commerce, a subsidiary of AT&T Inc. (NYSE: T), helps customers thrive in a global economy by connecting their business communities, processes, people and technology. More than 30,000 customers worldwide -- including 80 percent of the Fortune 500 -- use Sterling Commerce solutions for business process integration, multi-channel selling, and supply chain fulfillment to improve profitability inside and outside their company walls. Headquartered in Columbus, Ohio, Sterling Commerce has offices in 19 countries and most major cities around the world. More information on the company can be found at www.sterlingcommerce.com.

Contact Information: For more information, contact: Julie Redard Sterling Commerce (978) 513-6386 Jamie Leicht Fleishman-Hillard (619) 237-7711