Trading Up and Down Is Alive and Well Despite an Uncertain Economy, Says Report by The Boston Consulting Group
Down Cycles Are an Opportunity for Consumers to Hone Their Shopping Skills and for Companies to Reposition Themselves to Capture the Trading Up and Down Trend
| Quelle: The Boston Consulting Group
BOSTON, MA--(Marketwire - September 16, 2008) - Trading up and trading down continue to thrive
in both developed and developing countries, but there is considerable
regional variation in the segments of consumers who are doing one or the
other, the reasons they cite, the categories they choose, and the benefits
they seek. Consumers in emerging markets are eager to trade up, whereas
consumers in mature markets are focusing (but not stopping) their
trading-up spending.
These findings and others from the first global survey of the trend are
described in "Trading Up and Down Around the World," a new report based on
quantitative research from The Boston Consulting Group (BCG).
"Consumers everywhere have started to adopt a new buying model -- one in
which they turn to discount stores to fill their pantries, as they strive
to watch every dollar, yuan, or euro. But they will also invest in a few
significant categories that provide emotional gratification," according to
coauthor Michael Silverstein, a senior partner in BCG's Chicago office. "So
it's not all doom and gloom -- rather, it's a good time for suppliers to
provide new value, increase innovation, and create goods that consumers
can't do without."
Instead of trading up in four or five categories, consumers are choosing
one or two categories in which to splurge. At the same time, financial
pressures are causing them to rethink their budgets, search out promotions
and sales, and shop for bargains that provide the best value. Meanwhile,
undifferentiated middle-market products remain under pressure everywhere.
Although the middle market in the developed world is far from dead, it has
become highly competitive as discounters and specialty retailers offer
precisely targeted promotions to attract channel-shifting consumers.
The recent collapse of the subprime-loan industry and its effect on
property values and consumer confidence (along with rising energy and food
prices) have indeed altered trading-up and trading-down patterns. For
example:
- As U.S. housing prices plunged during the first half of 2008, consumers
reported that they were spending considerably less than they did in 2007
- More than 60 percent of respondents in Europe and Japan and 44 percent of
respondents in Russia reported being worried about significant decreases in
their purchasing power because of rising food and gas prices
"The art of trading down -- of searching out good value at low prices -- is
likely to become even more important for consumers coping with rising
prices and eroding property values," notes coauthor Catherine Roche, a
partner in BCG's Düsseldorf office. "Consumers may make more of an effort
to spend carefully and wisely, but they will continue to trade up and down
everywhere in the world."
The survey covered Brazil, China, India, and Russia, as well as Japan, the
United States, and ten European countries (Denmark, Finland, France,
Germany, Italy, the Netherlands, Norway, Spain, Sweden, and the United
Kingdom). Some 21,000 consumers were questioned on a total of 117
categories representing 19 product groups (grocery and nongrocery). BCG
asked about consumers' attitudes toward spending and their feelings about
environmental issues, housing and energy prices, and life in general.
Consumers were also asked about their reasons for trading up and down and
the emotional benefits they were seeking. The report provides profiles of
four survey respondents (from China, Germany, Russia, and the United
States) who describe their lives and shopping habits in their own words.
Michael Silverstein, who has been writing about trading up and down since
the beginning of this decade, is coauthor of "Trading Up: Why Consumers
Want New Luxury Goods -- and How Companies Create Them" (New York:
Portfolio, 2003, 2005; paperback, 2008) and author of "Treasure Hunt:
Inside the Mind of the New Consumer" (New York: Portfolio, 2006). He is
currently working on a third book called "The Female Economy: What Women
Want."
To receive a copy of the report or arrange an interview with one of the
authors, please contact Eric Gregoire at +1 617 850 3783 or
gregoire.eric@bcg.com.
About The Boston Consulting Group
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