Contact Information: Contact: Beth Bailey Scene Genesis 585-387-9883 bbailey@scenegenesis.com Henry Stimpson Stimpson Communications 508-647-0705 Henry@StimpsonCommunications.com
Fidelity National Insurance Signs Agreement to Offer SceneExchange From Scene Genesis
Program Lets Insureds Use Web to Choose Autobody Shops for Prompt, High-Quality Collision Repairs
| Quelle: Scene Genesis
PITTSFORD, NY--(Marketwire - November 6, 2008) - Fidelity National Property & Casualty
Insurance Group has signed on to offer SceneExchange, Scene Genesis' unique
Web portal that lets insureds choose an autobody shop for convenient,
high-quality repair of their damaged vehicle.
Initially, SceneExchange will be available to the company's customers in
Florida, Illinois, Iowa, Missouri and New Jersey. More states will be
added over the next several months. St. Petersburg, Fla.-based Fidelity
National is a nationwide provider of personal insurance.
"We're looking forward to realizing SceneExchange's savings and service
advantages," said Larry Brungardt, Fidelity National senior claims manager.
Fidelity National claims representatives give customers the option to use
SceneExchange. If the customer chooses it, an independent appraiser will
promptly inspect the damaged vehicle and upload the estimate and digital
photographs to SceneExchange.
SceneExchange then alerts participating local body shops, which view the
appraisal and compete for the business based on turnaround time and
service. The vehicle owner goes online to review the shops' proposals and
information about their training and warranty policies, and check ratings
from other SceneExchange customers who've used the shop.
"Fidelity National is constantly looking to give its customers the best
claims service. Offering SceneExchange gives them an easy way to utilize
the Internet to enhance the claims process," said Scene Genesis CEO Ian
Cunningham.
"Insurers boost customer satisfaction by giving insureds more control over
the repair process. The Web process and social-media aspects of
SceneExchange appeal to people who regularly obtain products and services
online," Cunningham added.
Fidelity National is the seventh insurance carrier to offer SceneExchange
to its customers.
About Fidelity National
Fidelity National Property & Casualty Group is a nationwide provider of a
broad range of personal insurance products through its three property and
casualty insurance companies: Fidelity National Insurance Company, Fidelity
National Property and Casualty Insurance Company, and Fidelity National
Indemnity Insurance Company.
About Scene Genesis
Based in Pittsford, near Rochester, N.Y., Scene Genesis is a technology
company serving the insurance and auto-collision-repair industries since
1998. For more information, visit www.scenegenesis.com and
www.sceneexchange.com.