-- More than 1.3 times as likely as Industry Average and more than 3.4
times as likely as Laggard respondents to have the ability to craft
effective RFID Service Level Agreements (SLAs)
-- More than 1.5 times as likely as Industry Average and more than 2.9
times as likely as Laggard respondents to have consolidated, integrated
RFID performance monitoring in place
-- More than 1.4 times as likely as Industry Average and more than 1.9
times as likely as Laggard respondents to have in place middleware or other
solutions for integration of RFID-generated data
The survey also found that Best-in-Class companies enjoyed important
business benefits as a result of these efforts and investments. According
to the research, Best-in-Class companies achieved an average:
-- 19.8% year-over-year increase in user satisfaction
-- 9.1% year-over-year increase in employee productivity
-- 1.0% year-over-year decrease in overall infrastructure costs
-- 7.9% year-over-year decrease in time to information for operational /
line-of-business applications
"RFID is helping Best-in-Class companies to improve user satisfaction,
employee productivity, and availability of business-critical information,
within and beyond supply chains," said Michael Dortch, senior research
analyst, Aberdeen. "These and other benefits make now the time for business
and technology decision makers to identify and pursue opportunities to use
RFID to improve competitive agility while reducing losses, costs and
non-compliance with regulations and industry mandates."
This report offers specific recommendations to help companies to achieve
Best-in-Class levels of performance with RFID, through integrated,
business-driven management of RFID deployments, key applications,
information resources and IT infrastructures. A complimentary copy of the
report is made available due in part to the support of the following
underwriters: Alien Technology, Fluensee, Intelleflex and Motorola. To
obtain a complimentary copy of the report, please visit:
http://www.aberdeen.com/link/sponsor.asp?cid=5296.
For additional access to complimentary Information Technology Research,
please visit
http://research.aberdeen.com/index.php/-information-technology.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market
intelligence that delivers demonstrable results. Having benchmarked more
than 30,000 companies in the past two years, Aberdeen is uniquely
positioned to educate users to action: driving market awareness, creating
demand, enabling sales, and delivering meaningful return-on-investment
analysis. As the trusted advisor to the global technology markets,
corporations turn to Aberdeen™ for insights that drive decisions. For
additional information, visit Aberdeen http://www.aberdeen.com or call
(617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or
go to http://www.harte-hanks.com.
© 2008 Aberdeen Group, Inc., a Harte-Hanks Company 451 D Street, Suite 710 Boston, Massachusetts 02210-1928 Telephone: (617) 854-5200 Fax: (617) 723-7897 www.aberdeen.com
Contact Information: Media Contact: Michael Dortch Aberdeen Harte-Hanks 415-310-6480 michael.dortch@aberdeen.com