SAN DIEGO, April 21, 2009 (GLOBE NEWSWIRE) -- Skylight(r) Healthcare Systems, the leading provider of interactive patient systems, announced today its 3rd Annual Client Conference. Once again being staged in San Diego, CA, Enhancing the Patient Care Continuum '09, will be held at the Hotel del Coronado September 16th - September 18th. This essential event will feature top healthcare industry presenters and many of Skylight's innovative hospital partners who will speak on meeting increasingly important core measures and achieving operational goals.
Continuing Skylight's tradition of presenting high-impact, relevant content, representatives from Skylight's hospital clients and industry experts will be sharing their experience, knowledge, and insights into today's most timely topics and best practices, including:
* Improving patient satisfaction and HCAHPS scores in a highly competitive marketplace * Boosting patient education delivery for better outcomes * Creating stronger revenue generation through an integrated Discharge Planning model incorporating significant retail opportunities * Management of the entire Service Recovery Loop, from initial identification of Patients issues all the way through the staff effectively resolving the issue to the patients satisfaction * Driving greater operational efficiencies and increasing the time Nurses can spend on clinical care at the bedside * Learn best practices from Skylight Clients and new, creative methodologies to increase system utilization * Learn about Skylight's integration with back-end clinical systems which have provided significant increases in efficiencies * Introduction of new Skylight Clinical Advisory Board
In addition, a key component of the conference will be to present Skylight's new strategic vision and corresponding new services which will have a dramatic impact the use of the company's platform going forward. The final agenda for EPCC'09 will be announced in July.
"Skylight's client conference is one of our essential events of the year," commented Janell Cecil, Senior Vice President and Chief Nursing Officer at University of Tennessee Medical Center. "As part of our commitment to providing excellent patient-centered care and outstanding customer service to our patients and their families, we have integrated the Skylight system to achieve marked improvements in patient satisfaction and staff efficiency; plus the ability to exceed expectations by providing personalized care and outstanding service. Skylight's conference gave us the opportunity to share this knowledge in a manner that benefits everyone involved in caring for the patient."
Continuing its rapid growth with more than 100 participants in attendance, Skylight's 2008 conference featured several top healthcare industry executives in a series of breakthrough presentations. They revealed inventive ways America's leading hospitals are using Skylight's ACCESS(r) Interactive Patient System to increase patient satisfaction, promote quality initiatives, meet evolving safety demands, support nurses, surgeons and physicians, and enhance competitive positioning. An insightful report on emerging industry trends also was presented during the conference, along with several case studies on transforming the patient experience.
"Based on ongoing feedback from our clients, we created our client conference as a venue in which representatives from leading U.S. hospitals could share their successes using the Skylight ACCESS System with other Skylight ACCESS users," stated David Schofield, Skylight President and CEO. "Having grown into one of the largest conferences of its kind, our clients are now helping to define the strategic direction of interactive patient care and how the ACCESS System is being poised to help our clients grow with it."
Conference Facts:
Conference Title: Enhancing the Patient Care Continuum'09;
Third Annual Client Conference
Conference Date: Wednesday, 9/16/2009 through Friday, 9/18/2009
Conference Location: Hotel del Coronado, San Diego, CA
Conference Attendees: Skylight Healthcare Systems clients; plus
select technology, education, & information
partners
Conference Contact: Kristi Barrios, kbarrios@skylight.com
About Skylight Healthcare Systems
Skylight(r) Healthcare Systems is the industry pioneer in interactive patient system technology. With patient communication as the cornerstone of a safe, comfortable and clinically optimal hospital experience, the Skylight ACCESS(r) Interactive Patient System encourages patients and their families to actively participate in their health care, improves communication between staff and patient/family members, and can provide a smoother, faster recovery and discharge plan. Skylight's overall vision is to provide hospitals with a highly useful system which will provide greater communication along the entire patient care continuum. In nearly 10,000 installed locations, leading hospital administrators have confidently selected Skylight Healthcare Systems as the proven, reliable choice for their interactive patient care technology system. Skylight Healthcare Systems is headquartered in San Diego, California. For more information, please visit: www.skylight.com
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