BASKING RIDGE, NJ--(Marketwire - September 10, 2009) - Avaya is the top ranked vendor in
Enterprise Advanced Premise-based Fixed-Mobile Convergence (FMC) market
share according to a recently published report by consulting company Frost
& Sullivan. The Worldwide Enterprise FMC Markets, 2008 report puts Avaya's
share of the advanced FMC clients market at 43 percent -- more than 16
percentage points ahead of the second-place vendor.
Avaya has also received Frost and Sullivan's 2009 Global Market Leadership
Award in the world enterprise FMC market, based on the continued success of
its solutions in terms of market share, revenue growth, installed base and
the breadth of product portfolio.
"Avaya has always stayed at the forefront of enterprise communications
innovation. Its solid enterprise FMC portfolio, consisting of multiple
mobility options and solutions, is the result of a true customer-oriented
business strategy," said Alaa Sayaad, industry analyst - Unified
Communications, Frost and Sullivan.
Calling enterprise mobility "the most compelling element in the Unified
Communications stack," Frost and Sullivan defines enterprise FMC as "any
feature, service or product that allows a mobile device to connect with the
corporate PBX or WLAN to either extend corporate features and applications
or deliver cost-related benefits through the integration of wired and
wireless networks." Emphasis is placed on advanced, premise-based FMC
solutions requiring a soft client to deliver call control and PBX features
such as single-number reach, single voicemail, corporate directory access
deeper mobile handset integration.
"This report is evidence of Avaya's insight in developing communications
tools to serve the needs of the enterprise," said Simon Woollett, vice
president, Unified Communications, Avaya. "In the decade since Avaya
launched our first enterprise mobility client, the market has grown from a
handful of vendors to well over 100, and from a few early adopters to
millions of users. We continue to deliver innovative, secure and reliable,
communications applications that solve the challenges businesses face
today, and will do so well into the future."
The report highlights Avaya as the current market leader in advanced FMC
clients, and one of its pioneers. Avaya's core FMC products range from
Avaya Extension to Cellular, a basic PBX-to-mobile extension, to Avaya
one-X® Mobile, an FMC client with multiple Unified Communications
features and capabilities. Among the key elements contributing to Avaya's
leadership cited in the report:
-- The ability of Avaya one-X Mobile to support the major operating
systems in the market, including iPhone, RIM, Windows Mobile, Symbian,
Palm, etc.
-- Enhanced call routing options, user controlled presence, conferencing
and more in addition to basic PBX-to-cellular.
-- Complementary Avaya one-X applications including a web-based
softphone; technology allowing users to manage communications tools and
messages through speech commands; and an advanced UC desktop client.
-- Support for dual-mode (wifi/cellular) through Avaya DevConnect
members, DiVitas and Agito Networks.
-- Partnerships with service providers for offers such as AT&T's Mobile
Extension Service, including FMC offers and discounted mobile minutes.
The Frost and Sullivan report estimates that worldwide revenues for
advanced, enterprise premise-based FMC solutions grew by 486 percent in
2008 over 2007(1). Further, Frost and Sullivan expects the compound annual
growth rate (CAGR) to be approximately 61.4 percent for revenues and 72.6
percent for shipments between 2008 and 2015.
Year-over-year growth in the FMC market is attributed to company concerns
about cutting mobile expenses, with Frost and Sullivan estimating that FMC
solutions could provide savings of about 10 to 20 percent on the monthly
mobile bill. Increasing productivity also remains a key priority for those
companies adopting FMC solutions.
About Avaya
Avaya is a
global leader in enterprise communications systems. The company provides
unified communications, contact centers, and related services directly and
through its channel partners to leading businesses and organizations around
the world. Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service,
and competitiveness. For more information please visit
www.avaya.com.
(1) Regional splits of worldwide figure in terms of shipments: North
America 41 percent; EMEA 36 percent; APAC 21 percent and CALA 2 percent
Contact Information: Deb Kline
908-953-6179
klined@avaya.com