Contact Information: Press Contact: Christine Deihl CargoSmart Limited +1-408-325-7651 christine.deihl@cargosmart.com
Apex Powers Its Online Sailing Schedules With CargoSmart
Apex Enhances Its Online Services for Customers and Gains Internal Efficiencies
| Quelle: CargoSmart Limited
SAN JOSE, CA--(Marketwire - February 23, 2010) - CargoSmart Limited, a leading Software as a
Service (SaaS) global shipping and logistics solutions provider, today
announced that The Apex Group, a top five Non-Vessel Operating Common
Carrier (NVOCC) for the transpacific trade to the United States, has
implemented CargoSmart Private Label Sailing Schedule to deliver online
sailing schedules to its customers. Apex uses CargoSmart's Private Label
Sailing Schedule to provide its customers with interactive,
multiple-carrier schedules directly from its public Web site at
www.apexshipping.com.
Apex now offers a leading online sailing schedule application to its
customers, makes schedule updates available to customers more quickly, and
saves time and effort while managing schedules. "CargoSmart Private Label
Sailing Schedule enabled us to enhance our Web site with minimal in-house
effort and to provide value-added services to our customers," said Kevin
Bulger, vice president of operations, Apex Maritime.
Frequent changes to ocean carriers' schedules, vessel diversions, port
shutdowns, and dock strikes make it critical for logistics service
providers to have reliable schedule information for their customers. To
provide its customers with current schedule information, Apex receives
automatic schedule updates from CargoSmart. From Apex's Web site, customers
search schedules by carrier, origin and destination cities, and arrival and
departure timeframes. The customized search results include cut-off dates
and estimated transit times. Apex's customers can print schedules directly
from the search results page. They can also download the search results in
Excel to sort, share, and print the schedules.
Managing constantly changing schedules requires time, effort, and resources.
Apex used to manually update sailing schedules for 16 carriers in Excel and
post them on its Web site for customers. Apex wanted to automate its
sailing schedule update process and provide its customers with a
sophisticated online search function that offered tailored results and
flexible download capabilities.
"We implemented CargoSmart Private Label Sailing Schedule in less than a
month," added Mr. Bulger. "The automated solution saves our customer
service team 20 days a year and allows us to be proactive with our
customers rather than focusing on updating spreadsheets." Selecting
CargoSmart for its own branded sailing schedule solution has allowed Apex
to enhance its customer service and improve its internal efficiencies.
About The Apex Group
The Apex Group (www.apexshipping.com) is a Non-Vessel Operating Common
Carrier (NVOCC) based in South San Francisco, California. Founded in 1990,
Apex has offices throughout Asia, North America, and Europe. Apex is a top
five NVOCC in the transpacific trade to the United States. Apex prides
itself in having leading information technology systems among NVOCCs.
About CargoSmart
CargoSmart Limited (www.cargosmart.com) is a Software as a Service (SaaS)
global shipping and logistics solutions provider, with advanced visibility
and exception management, that enables shippers, consignees, and logistics
service providers to keep cargo moving and delivered on time. Through
online tools and integration services, CargoSmart customers can plan,
process, and monitor the critical path of multiple-carrier shipments and
communicate in-depth, timely information to key supply chain associates.
CargoSmart launched its services in October 2000 and has helped over 17,000
customers lower transportation management costs, streamline operations, and
reduce the risk of late shipments.