Aberdeen and Concur Announce the Launch of New T&E Expense Management Benchmark Assessment Tool

Innovative Online Assessment Identifies the Strategies, Capabilities, & Technologies That Help Best-in-Class Performers Excel in the Area of Travel and Entertainment (T&E) Expense Management


BOSTON, MA--(Marketwire - April 22, 2010) -  Aberdeen Group, a Harte-Hanks Company (NYSE: HHS) and Concur (NASDAQ: CNQR), the world's leading provider of on-demand Employee Spend Management services, announced today the launch of The State of Travel and Entertainment (T&E) Expense Management Assessment Tool. The complimentary interactive tool is designed to help any organization quickly benchmark their current capabilities for expense management, and to offer personalized recommendations for improvement.

The interactive online assessment tool enables individual respondents an opportunity to answer questions that directly align to Aberdeen's recent research to identify strategies, capabilities, and technologies used by companies with Best-in-Class performance in the area of travel and entertainment (T&E) expense management. The participant is then provided with actionable recommendations for process improvements. This is exactly what the thousands of readers of Aberdeen's research reports do on a monthly basis: they use the maturity class framework to assess themselves against the benchmark data, and gain fact-based insights into how they can make improvements. To preview the online assessment tool, please visit: http://assessment.aberdeen.com/aD5m3P6eS0/CON432/sponsor.aspx

"Concur has long been a leading provider in the expense management space," said Christopher Dwyer, research analyst, Aberdeen Group. "Aberdeen is excited to leverage the data and findings from our recent State of T&E Expense Management research study in support of this new assessment tool, which will provide the end-user community with a viable option to gain insights into expense management best practices and strategies for achieving Best-in-Class rates of compliance and expense-processing costs."

"The Aberdeen Group's research confirms what Concur clients have long known," said Michael Hilton, executive vice president, worldwide marketing for Concur. "One of the keys to achieving best-in-class status for travel and expense management is in automating the travel booking and expense reporting processes. By launching this interactive assessment tool, we're enabling companies to quickly identify and target process improvements they can make to help them drive down their costs and better manage spend."

Aberdeen's online assessment tools leverage the findings from Aberdeen's benchmark research methodology, which evaluates the business pressures, strategic actions, current capabilities, and current use of enabling technologies that together describe an organization's approach to a specific business process. Based on selected performance metrics, Aberdeen produces a standard competitive framework such that all companies participating in the benchmark study fall into one of three maturity classes: Best-in-Class (top 20%), Industry Average (middle 50%) or Laggards (bottom 30%).

Click here to take the online assessment.

About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen got to http://www.aberdeen.com or call (617) 854-5200.

About Concur
Concur is the world's leading provider of on-demand Employee Spend Management services. Trusted by thousands of organizations to reach millions of employees, Concur's award-winning solutions streamline business travel and expense reporting, and improve invoice processing -- delivering rapid ROI by helping companies increase efficiency, control employee spend and drive down operational costs. Learn more at www.concur.com.

(C) 2010 Aberdeen Group, Inc., a Harte-Hanks Company
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Telephone: (617) 854-5200
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www.aberdeen.com