SAN JOSE, CA--(Marketwire - July 20, 2010) - Innovative "IT-as-a-service" provider, NetEnrich, today announced an agreement with Arrow Enterprise Computing Solutions, a business segment of Arrow Electronics Inc., to help power the distributor's new Arrow Fusion(SM) cloud services line of business. NetEnrich offers highly secure, real-time services to IT solution providers that support enterprise-level network operations and data centers with remote monitoring, management and IT operations.
Arrow Fusion brings together multiple cloud, managed and professional IT service offerings within a single business unit, providing a team of supplier-certified experts who work closely with resellers looking to enhance and grow their enterprise and midmarket IT services capabilities. NetEnrich's centralized portal, developed specifically for Arrow Fusion, powers a variety of cloud services, including data-center monitoring and management, and help-desk solutions, as well as business continuity and disaster-recovery services.
Through the agreement, Arrow Fusion resellers have access to NetEnrich's shared services platform, flexible engagement models, and standardized IT infrastructure library (ITIL)-based processes. Also, resellers can offer secure remote-infrastructure management to their customers. By aligning with an established IT services supplier such as NetEnrich, Arrow Fusion can deliver some of the most innovative IT cloud services solutions via NetEnrich's secure Virtual Private Management Gateway, one of the most efficient, cost-effective and accountable services currently available.
"We chose NetEnrich based on its track record of delivering enterprise-grade network operations to service and solution providers that address the IT needs of some of the most sophisticated organizations today," said Joe Burke, vice president of worldwide services for Arrow ECS. "The comprehensive reports on the performance of all areas of the data center that NetEnrich provides further enables solution providers to augment their own technical engineers and resources in offering high-level support to their customers through the Arrow Fusion program."
NetEnrich's unique IT-as-a-service (ITaaS) offering increases productivity, streamlines day-to-day IT operations, and improves security for the delivery of professional IT services for Arrow Fusion resellers. "NetEnrich enables resellers to offload to our expert team of enterprise-level certified technical engineers the costly administrative and operational IT tasks that drag on productivity," said Mitchell Cipriano, vice president of marketing for NetEnrich. "As a result, resellers are able to focus on more strategic, higher margin IT engagements and integration work, rather than in costly fire drills of break/fix IT projects, thereby providing higher value to their customers. Arrow Fusion's cloud service offerings are a perfect fit for our enterprise services."
For more information, please visit www.netenrich.com or call 408-436-5900.
About NetEnrich
NetEnrich is a next-generation "IT as a Service" (ITaaS) company that is 100 percent dedicated to advancing the professional IT services delivered through the Channel. NetEnrich's innovative approach to IT service management is fully secure and gives IT solution providers more control over their remote managed services practices. NetEnrich's comprehensive IT service portfolio is designed to create efficiencies and improve the quality of service delivered by the IT Channel. NetEnrich uses proprietary IT management technologies and processes that generate reliable SLAs and complete visibility and accountability to our customers. NetEnrich Global NOC locations are based in India, Japan and the U.S. Our operations are ISO27001 certified and SAS70 audited and our services use ITIL-based processes.
Contact Information:
Media Contact:
Jennifer Anaya
iD8 Marketing |Strategy (for NetEnrich)
+1.714.335-5344
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