SoundBite Communications Selects IntelePeer for IP Communication Services

IntelePeer SIP Trunking Provides Scalable Delivery of High Volume, Outbound Campaigns


SAN MATEO, CA--(Marketwire - October 27, 2010) -  IntelePeer Inc. (http://www.intelepeer.com/), a leader in the delivery of communications via cloud-based infrastructure, today announced that SoundBite Communications, Inc. (NASDAQ: SDBT), a leading provider of on-demand, multi-channel, proactive customer communications (http://www.soundbite.com/solutions), selected IntelePeer's IP communication services for the delivery of their time-critical voice messaging campaigns.

IntelePeer provides a suite of on-demand, IP communications solutions for high-volume outbound contact centers, notification service providers and interactive marketers. IntelePeer SIP trunking, IntelePeer's market leading Voice Peering Network and patented SuperRegistry™, containing more than 422 million directly peered telephone numbers, delivers local, long distance and international call origination and termination with carrier-class quality. As a cloud-based platform, IntelePeer's services can scale on-demand to meet the time-critical, burstable traffic needs of this demanding market while improving call completion rates and dramatically lowering telecommunications costs.

"SoundBite provides organizations worldwide with proactive customer communications solutions for all stages of the consumer communications lifecycle," said Jason Temple, vice president of operations at SoundBite. "Many of these communications are time-sensitive and require a high degree of scalability and reliability. IntelePeer has a proven record of delivering business-class communications. When we recently launched a new campaign that doubled our traffic, IntelePeer scaled our capacity in mere minutes, a feat that simply is not possible with many suppliers."

"SoundBite's success is a testament to the power of IntelePeer's cloud communications platform and global peering network to deliver the quality, reliability and scalability needed by outbound messaging and notification providers," said Margaret Norton, general manager, enterprise for IntelePeer. "Our patented infrastructure combined with best-in-class proactive support, monitoring and tuning ensure the delivery of our customers' time-critical and high-volume communications anywhere, at any time."

About IntelePeer
IntelePeer Inc., www.IntelePeer.com, is revolutionizing the delivery of communications, enabling carriers, service providers and enterprises to access communication services from the Cloud. Through the company's innovative, communications-as-a-service (CaaS) platform, IntelePeer AppworX™, SuperRegistry™ of more than 422 million telephone numbers and an extensive Voice Peering Network, IntelePeer provides the leading hosted platform to deliver high-quality interactive voice, video, SMS, data and other rich-media services to any wireline or wireless phone or IP connected device, worldwide. IntelePeer's solutions accelerate and simplify the transformation from legacy TDM to next-gen IP networks, enable new communications experiences that generate revenue and enhance productivity, and provide significant cost savings on telecommunication expenditures. Based in San Mateo, Calif., IntelePeer operates its own carrier-grade network, carrying more than 18 billion minutes annually, with worldwide coverage delivered through an IP and TDM peering grid with over 50 leading service provider peering partners. IntelePeer is privately held and is backed by venture capital firms VantagePoint Venture Partners, Kennet Venture Partners, NorthCap Partners and EDF Ventures.

IntelePeer, AppworX and SuperRegistry are trademarks of IntelePeer Inc. All rights reserved worldwide. SoundBite is a registered service mark of SoundBite Communications, Inc. Other trademarks referenced are the property of their respective owners.

Contact Information:

Contact:
Scott VanSickle
The Hoffman Agency
(408) 975-3084
svansickle@hoffman.com