Avaya Names 2010 Avaya Connect Channel Partners of the Year for the U.S.

All Business Communications, Carousel Industries, CenturyLink, Corporate Networking, Cross Telecom, NACR and Technology Solutions Group Take Top Honors for Growing Their Avaya Business


BASKING RIDGE, NJ--(Marketwire - November 1, 2010) -  Avaya, a global leader in business communications applications, systems, and services today announced that it has named five, U.S.-based Avaya Connect Channel Partners of the Year for 2010 and two for outstanding accomplishments in migrating existing customers and capturing new ones. The awards honor the leading members of the Avaya Connect program that demonstrated significant revenue performance, technical expertise, increased competency and overall growth across key Avaya solutions areas during the past year. The awards were announced during Avaya's 2011 America's Partner Conference held recently in Las Vegas, NV.

The awards highlighted key partners in areas ranging across the Avaya portfolio and included:

  • All Business Communications, Norwood, Mass., was recognized as the 2010 US SME Partner of the Year based on increased sales and service revenue as well as a customer-centric approach to implementing an Avaya solution. The company also grew the number of dedicated, certified Avaya personnel and expanded its overall ability to improve customer satisfaction and win rate against the competition through Avaya Connect programs and credentials.
  • CenturyLink, Monroe, La., took the 2010 US Service Provider Partner of the Year for adding over 500 sales and technical certifications and growing Avaya revenue by 110 percent. Since joining Avaya Connect in late 2009, CenturyLink has deployed over 1 million lines each of Avaya IP Office and Avaya Aura™ serving small to large enterprises.
  • Corporate Networking, Worcester, Penn., achieved the 2010 US Data Solutions Partner of the Year award for 50 percent year-over-year growth in Avaya Data Solutions, the highest growth of any Avaya partner. The company also expanded its portfolio and expertise to offer Avaya unified communications and small and mid-size communications solutions to customers. 
  • Cross Telecom, Bloomington, Minn., garnered the 2010 US Services Partner of the Year award for outstanding growth in sales of Avaya professional and maintenance services to new and existing customers. Cross also has achieved all Avaya Connect credentials with one of the highest ratios of professional certifications per employee in the U.S. The company also made significant investments in a specialized expertise, including healthcare, government, data and Nortel integration.
  • Technology Solutions Group (TSG), Aurora, Ill., received the 2010 US Enterprise Partner of the Year for 35 percent year-over-year overall growth in sales of Avaya products and services to mid- and large-size businesses. During the past year, TSG expanded its Avaya-focused portfolio, staff and expertise, including the addition of Avaya Data Solutions. 

Avaya also recognized channel partners with outstanding accomplishments in bringing next generation, real-time communications and collaboration to new and existing customers.

  • Carousel Industries, Exeter, R.I., garnered the most significant revenue in the U.S. by migrating existing customers to newer, more powerful technologies, including the largest upgrade project in the U.S.
  • NACR, Eagan, Minn., captured the most wins against Avaya competitors, bringing more than 850 new customers to Avaya.

"Avaya Connect channel partners are instrumental to growth in the market and to delivering innovation and value to Avaya customers," said Carol Giles Neslund, vice president, US Channel Sales, Avaya. "Avaya's Channel Partners of the Year for 2010 highlight the partners who made investments and captured opportunities in key areas for both their companies and Avaya. They are well positioned for continued future success." 

About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. Some of the key factors that could cause actual results to differ from our expectations include: our ability to develop and sell advanced communications products and services, including unified communications, contact center and data solutions; our ability to develop our indirect sales channel; economic conditions and the willingness of enterprises to make capital investments; the market for advanced communications products and services, including unified communications solutions; our ability to remain competitive in the markets we serve; our ability to manage our supply chain and logistics functions; the ability to protect our intellectual property and avoid claims of infringement; our ability to effectively integrate acquired businesses into ours; our ability to maintain adequate security over our information systems; environmental, health and safety laws, regulations, costs and other liabilities; the ability to retain and attract key employees; risks relating to the transaction of business internationally; pension and post-retirement healthcare and life insurance liabilities; and liquidity and our access to capital markets. We caution you that the foregoing list of important factors may not contain all of the material factors that are important to you. For a further list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Contact Information:

Media Relations:
Deb Kline
908-953-6179
klined@avaya.com

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