SAN DIEGO, CA--(Marketwire - November 3, 2010) - Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty (P&C) claims and Collision Repair industries, today announced the immediate availability of the SmartAdvisor™ Health Ticket and PPO Lookup Directory, powered by VIIAD, to the industry's leading medical bill review platform for workers' compensation claims. Both the SmartAdvisor Health Ticket and Lookup Directory are web-accessible claim communications and PPO compliance solutions designed to yield significant cost containment opportunities by making critical claims information available to all parties to a workers' compensation claim, as well as reduce claims costs by increasing PPO and ancillary network participation.
"Mitchell is pleased to have struck another strategic partnership, this time with claims technology innovator VIIAD, that allows insurance payers to further leverage SmartAdvisor's extended specialty pricing, PPO networks and compliance expertise," said Nina Smith-Garmon, Senior Vice President and General Manager of the Mitchell Workers' Compensation Solutions Division. "The SmartAdvisor medical bill review platform is an industry leader because of the depth and breadth of our medical bill review offerings that deliver more opportunities enabled by innovative technologies to help contain claims costs."
The SmartAdvisor Health Ticket and Lookup Directory are both accessed through an easy to use web‐based application by claims examiners and managed care experts, allowing them to quickly and easily locate participating PPO providers and other information relevant to a workers' compensation claims transaction. The SmartAdvisor Health Ticket provides real time, specific and printable care instructions to all parties involved in a claim, helping clients increase PPO penetration with resultant savings, avoiding unnecessary care and improving the quality and timeliness of care. The Lookup Directory creates and customizes panel postings, creates customized directories for printing or electronic distribution and provides tools for users to nominate providers for recruitment. It is customizable and accessible at any time by multiple users and touch points, and integrates any PPO network's data and additional cost containment vendors already in use by customers.
April Stiles, Chief Operating Officer for VIIAD, said, "VIIAD looks forward to working with Mitchell in order to offer SmartAdvisor customers a state-of-the-art set of claim communication and PPO compliance technologies that improve workers' compensation claims for everyone involved. Injured workers receive the detailed information that will help them heal and return to work faster, and insurance payers are able to improve their claims processes by accessing the savings available from pre-negotiated networks and providers, enabling a more efficient, cost effective claims process."
Mitchell SmartAdvisor is a comprehensive bill review solution for workers' compensation that leads the industry in its unique combination of performance software, client services, and best-in-class partnerships. Available through licensed or software-as-a service model, SmartAdvisor's unique capabilities include customizable workflow modeling, Capstone® business decision rules engine, data analytics and reporting tools, Claims Examiner Portal for fast, secured, real-time access to bill data, and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs. Visit www.mitchell.com/smartadvisor for more information or contact Mitchell Workers' Compensation Solutions directly at 1-800-421-6705 to schedule a demo of the SmartAdvisor bill review system.
About VIIAD Systems
Founded in 2006, VIIAD's objective is to advance our clients competitive position by providing innovative solutions that reduce claim costs and maintain compliance. VIIAD's Health Ticket is a simple, elegant claim communication tool that was awarded "2008 Risk Innovator of the Year" by Risk and Insurance Magazine. For additional information, please visit www.viiad.com.
About Mitchell Workers' Compensation Solutions
Mitchell Workers' Compensation Solutions (WCS) is a leading provider of workers' compensation cost containment technologies and services. Insurance payers and other clients rely on Mitchell WCS's best-of-breed medical bill review platform, the SmartAdvisor Software Suite, along with extended specialty pricing and PPO network partners, compliance expertise, and sophisticated managed care capabilities to help them minimize claim severity, improve medical cost savings and meet stringent workers' compensation industry standards. Mitchell WCS is a division of Mitchell International. For more information, please visit www.mitchell.com/smartadvisor.
About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of information and workflow solutions to the Property & Casualty claims and Automotive Collision Repair industries. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.