Avaya Receives 2011 Product Innovation Award for Global Desktop Videoconferencing Endpoints From Frost & Sullivan

BASKING RIDGE, NJ--(Marketwire - Nov 29, 2011) -

• Avaya Desktop Video Device (ADVD) with the Avaya Flare® Experience highlighted as "best-in-class" for integrating video conferencing with other core enterprise applications
• ADVD outweighs competition in five categories: innovation, use of leading edge technologies, value-added features, customer ROI and penetration potential
• ADVD with the Avaya Flare Experience provides a single user interface for multiple types of media and a broad range of capabilities

Avaya, a global provider of business communications and collaboration systems and services, today announced that it has received the 2011 New Product Innovation Award for Global Desktop Videoconferencing Endpoints from Frost & Sullivan for the Avaya Desktop Video Device (ADVD).

In determining the award, Frost & Sullivan benchmarked the ADVD in five categories: product innovation; use of leading-edge technologies; value-added features and benefits, customer ROI and customer penetration potential. In particular, under product innovation, the company noted:

"A key aspect of the Avaya Desktop Video Device and the Avaya Flare Experience is that it provides one unified, people-centric view for all relevant communications in an easy to use and intuitive way. As a result, placing a video call is as easy as making a phone call, a moniker that the Videoconferencing industry has been targeting for years."

The ADVD is a WIFI enabled desktop video device that has an 11.6-inch multi-touch screen with an integrated high definition video camera. The multi-modal device supports the Avaya Flare® Experience, and is an integrated solution that brings together multiple interactions into a single communications interface. This device enables users to communicate via multiple media types and provides access to desktop video, social media, audio/video/web conferencing, multiple directories, presence, instant messaging, and contextual history in an innovative and intuitive desktop device.

Avaya's Desktop Video Device supports the entire Avaya Aura® applications portfolio, and enables a user to consolidate tools such as a desk phone, speakerphone, and video endpoint in a single easy to use device for ad hoc or scheduled multimedia collaboration. Customers have no need for multiple devices, which saves money on hardware, licenses, management, and maintenance.

Quotes:

"Avaya's Desktop Video Device and the Avaya Flare Experience demonstrate Avaya's innovation; the power of its applications; and its vision to provide a rich, multi-modal, and unified user experience geared to provide new and productive ways for users to collaborate. Based on Frost & Sullivan's independent analysis of the Global Videoconferencing Endpoints market, Avaya is being recognized with the 2011 New Product Innovation Award."
Roopam Jain, industry director, UC and Collaboration, Frost & Sullivan

Additional Resources:

• Frost & Sullivan 2011 Product Innovation Global Videoconferencing Endpoints report
• Avaya Flare Experience and Avaya Desktop Video Device
• Photos: Avaya Flare Experience and Avaya Desktop Video Device

Tags: Avaya, Avaya Flare Experience, videoconferencing, desktop video, unified communications, business collaboration, user experience, tablets

About Avaya:

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov/. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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