Trillium Software Executive to Speak at IDMA on Impact of Data Quality for Improving Insurance Claims Outcomes

BILLERICA, MA--(Marketwired - Apr 16, 2013) - Trillium Software®, a business of Harte-Hanks, Inc. (NYSE: HHS) and a leading provider of Total Data Quality^™ solutions for insurance companies, today announced that Michael Chochrek, Trillium's insurance solutions principal consultant, has been invited to speak on a panel for "Improving Claims Outcomes with Better Data Quality" at the Insurance Data Management Association's (IDMA) 2013 Annual Meeting in Philadelphia on Tuesday, April 16^th at 9:30 a.m. Eastern. The panel will be moderated by Stephen Applebaum, senior analyst for P&C Insurance, Aite Group.

The discussion will cover the increasing importance and impact of data quality on insurance claims processing and outcomes. Key topics will include insurance claims process issues, examples of how quality data impacts claims results, staff and operations best practices, and the continued increase in questionable claims, as well as solutions for improving and monitoring the quality of claims data.

"As insurance companies focus on customer retention and improving top and bottom line results, many claims professionals lack the ability to access and analyze all of their claims data," said Chochrek. "By utilizing the critical information often 'hidden' in free-form text fields and scanned documents, claims professionals can gain greater insight into the true risk exposure of each claim and make more informed business decisions."

Trillium Software's Claims Data Quality solution empowers insurance companies to automate the assessment, monitoring and analysis of the full universe of claims data, including unstructured data in free-form text description fields such as adjuster notes and claims correspondence in electronic document formats such as PDFs. With greater insight, claims professionals can reduce claims costs, increase customer retention, improve operational efficiency and mitigate risks. Additional information is available at www.claimsdataquality.com.

About Harte-Hanks
Harte-Hanks^® is a worldwide direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers. Visit the Harte-Hanks Web site at http://www.harte-hanks.com or call (800) 456-9748.

About Trillium Software
Trillium Software^® is a business of Harte-Hanks, and the leading best-of-breed enterprise data quality software and services provider in the world. Trillium's data quality experts help organizations achieve increased business value from their global data management initiatives by providing enterprise data profiling and data cleansing software solutions that collaborate with existing data systems and applications.

Trillium's data quality suite of products enable business executives and information technology professionals to profile, govern, manage, cleanse, and visualize data for CRM, MDM, regulatory and compliance, data warehouse and business intelligence initiatives. The company offers industry-specific business solutions that help solve data problems experienced by financial services, insurance, risk, healthcare and retail professionals. For more information about Trillium Software and its offerings, call (978) 436-8900 in the United States and in the United Kingdom call +44 (0) 118 940 7666, or visit Trillium Software online at http://www.trilliumsoftware.com.

This document may contain trademarks that are owned or licensed by Harte-Hanks, Inc. and its subsidiaries, including, without limitation, Trillium Software^®, Trillium Software System^®, Total Data Quality^™, and other names and marks. All other brand names, product names, or trademarks belong to their respective holders.