NEW YORK, May 20, 2013 (GLOBE NEWSWIRE) -- New approaches to maintaining information technology (IT) uptime and quality of service delivered to users will be the topic of a free webinar on June 6 featuring guest speaker, Jean-Pierre "JP" Garbani, vice president and principal analyst at Forrester Research, Inc.
The webinar is titled, "It's 10am ... Do You Know if all Your Business Services are Available?" and sponsored by Neebula Systems.
J.P. Garbani will lend his perspective on new ways to meet the challenge of mapping services to infrastructure enabling IT professionals to:
· Understand the service level received by business users;
· Pinpoint accurately where problems are;
· Communicate to business users about service armed with clear and documented facts.
Webinar: Its 10 a.m. - Do You Know if all Your Business Services are Available?
Date: Thursday, June 6, 2013
Time: 1 p.m. Eastern time / 10 a.m. Pacific time
More information and registration is available at www.neebula.com/landing/webinar-service-centric-availability.
"There is a gap that exists between business users who consume services and IT professionals who typically manage the combination of hardware, software and networking components that go into providing those services," said Bob Johnson, chief marketing officer, Neebula. "It's extraordinarily difficult to understand the relationships of business services and their IT infrastructure components, but today new approaches are emerging. They offer great promise to resolve that long-standing issue and bridge the gap by correlating business services in real-time with their supporting IT infrastructure."
About Neebula: "IT all Starts with the Map"
Neebula provides Service-Centric Availability Management software that improves IT performance and availability through an automated and unified approach to mapping business services which is 20 times faster and 80 percent less expensive compared to other solutions. Optimized for software-as-a-service (SaaS) delivery, Neebula encourages IT organizations to shift from monitoring data center silos (servers, network, storage, applications) to managing end-user business services (examples: CRM, billing, tax payment, fund transfer services). Believing that effective IT "Starts with the Map," Neebula's unique technology automatically creates and maintains a run-time map of business services including underlying physical, virtual, network, and storage infrastructure. Focused on business impact and realizing that IT should monitor only what matters, Neebula's run-time service map enriches event management and monitored information by presentation in the context of the business service, resulting in improved IT change control, rapid problem isolation, and meaningful service health monitoring. While no CMDB is required, Neebula service maps can be imported into software from BMC Software, CA Technologies, HP, IBM, and ServiceNow, making existing CMDBs "service-aware" with run-time accuracy. Headquartered in New York and Tel Aviv, Neebula has an installed base of global enterprises, Fortune 10,000 companies, and government/education customers in Europe and North America.