BELMONT, CA--(Marketwired - Jul 17, 2013) - Actiance, helping organizations benefit from communications, collaboration and social networking, today announced the availability of multi-level review and approval capabilities for social media through Socialite, its popular social engagement and compliance solution. Reviewers from the branch and home offices, or from brand and compliance departments, are now able to systematically review content to ensure consistency, adherence to brand standards and corporate guidelines while maintaining control to meet regulatory compliance mandates.
"The growing demand for social, and it's acceptance in highly regulated wealth management and financial services firms, has created a requirement to treat social content in the same fashion as other forms of communications. Firms applying multiple review steps for email and printed content have driven the requirement to do the same for social," says Sarah Carter, General Manager, Social Business, Actiance. "FINRA has stepped up attention on social networks by incorporating more spot checks on firms using social. This increased focus reinforces the importance of social as a communications channel in the financial sector and puts it on a level with other forms of communication. We have worked closely with customers and partners within the industry to continue to remove perceived regulatory barriers by delivering this important capability."
Multi-level review and approval enables multiple reviewers from branch offices, home offices, brand or regulatory compliance to review social content add internal notes and to approve or reject it. Socialite also allows this review to take place over email and further benefits can be realized by utilizing Actiance's extensive trigger term or lexicon libraries to reduce the amount of content which needs human review.
Socialite is a leading social engagement and compliance solution that allows distributed teams in regulated industries to engage across social networks while remaining compliant with industry regulations. With the protection of its superior management, control, and record retention capabilities, users can interact with clients and prospects, share pre-approved content and analyze the impact of published content. Socialite meets the growing needs of enterprise organizations to easily and appropriately leverage social networks as communication platforms that facilitate business.
Multi-level review and approval, along with email integration is available in Socialite today and is included with Socialite at no additional charge.
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About Actiance
Actiance is a global leader in communication, collaboration, and social media governance for the enterprise. Its governance platform is used by millions of professionals across dozens of industries. With the power of communication, collaboration, and social media at their fingertips, Actiance helps professionals everywhere to engage with customers and colleagues so they can unleash social business. The Actiance platform gives organizations the ability to ensure compliance for all their communications channels. It provides real-time content monitoring, centralized policy management, contextual capture of content and smart archiving which improves the efficiency and cost-effectiveness of eDiscovery and helps protect users from malware and accidental or malicious leakage of information. Actiance supports all leading social media, unified communications, collaboration, and IM platforms, including Facebook (FB), LinkedIn (LNKD), Twitter, Google (GOOG), Yahoo! (YHOO), Skype, IBM, (IBM), Jive (JIVE), Microsoft (MSFT), Cisco (CSCO), and Salesforce.com (CRM).
Actiance is headquartered in Belmont, California. For more information, visit http://www.actiance.com or call 1-888-349-3223.