ATLANTA, Aug. 13, 2013 (GLOBE NEWSWIRE) -- APOGEE Interactive will host its 20th annual INNOVATIONS conference at the Westin Peachtree Plaza hotel in Atlanta, Oct. 7-8, for 100+ utility professionals who gather from around the country for this annual event. Apogee's founders, staff and invited industry speakers will present the latest in online customer engagement, energy analysis and mobile applications to better serve electric and gas utility customers nationwide.
J.D. Power and Associates will help kickoff the first day of INNOVATIONS with a look at the results of its annual utility customer satisfaction survey and the role utility websites and online apps play in creating consumer satisfaction.
The global computer company Hewlett Packard (HPQ) and PayGo, a market leader in payment solutions, will address emerging technologies to engage and serve utility customers. In addition, Georgia Power will provide an in-depth look at its award-winning online and eBusiness avenues for reaching its 2.4 million customers. Other break-out sessions and user groups will offer peer networking and interactive learning experiences.
During the conference, Apogee's Co-Founder and Chief Software Architect, Joel Gilbert, will share ground-breaking results from a recent pilot test conducted among investor-owned, municipal and cooperative energy companies regarding thermostat performance monitoring. Learn why these results prompted Gilbert's latest book "It's the Thermostat Stupid!" and the design of a new, provisionally patented hardware and software system that promises to be a true game-changer for the industry and its consumers.
Apogee's INNOVATIONS will be immediately followed by Chartwell's annual EMACS – The Customer Experience conference, Oct. 8-11, at the Westin. EMACS is also targeted to utility professionals involved in customer service, marketing and energy efficiency programs.
For complete conference details and registration, please visit www.apogeeinnovations.net.
APOGEE Interactive Inc. (www.apogee.net ) is the leading provider of online energy analysis, website and mobile applications to 650 electric and gas utilities across the US, reaching more than 56 million customers. Celebrating its 20th year serving the energy industry, Apogee was founded in 1993 and pioneered electronic applications designed to increase a utility's customer engagement and energy efficiency. Today its predictive energy analysis software consistently ranks highest for accuracy and usability. Apogee's clients include leading investor-owned, public and cooperative energy companies such as Con Edison (ED), American Electric Power (AEP), Entergy (ETR), Southern Company (SO), NSTAR (NST), Marietta Power and Water, Salt River Project, and Jackson EMC.