B2X Care Solutions Wins Prestigious European Business Awards for Infosys Business of the Year With $200+ Million

Leading Provider of Customer Care Solutions With a Disruptive Business Model Displays Triple Digit Sales Growth and a Transaction Repair Volume of More Than 10 Million Devices


MUNICH, GERMANY and SAN FRANCISCO, CA--(Marketwired - Jun 2, 2014) - B2X Care Solutions has been named Business of the Year among companies with revenue above $200 million, in Europe's most competitive Business Awards Program. B2X was selected from ten Ruban d'Honneur finalists participating from across the continent. More than 17,000 companies entered the awards program whereby B2X is the only German company recognized as one of the top ten businesses in Europe. The "Infosys Business of the Year Award" is determined by financial returns, revenue growth, innovation and industry leadership.

B2X grew into the triple digit millions in the last fiscal year and increased its device repair volume from 8 million in 2012 to more than 10 million in 2013. Business expanded worldwide to supporting customers in more than 110 countries with local presences in 32 countries. B2X's Smart Service Platform, consisting of a global staff, service partner network and technology plays a key role for this development and has proven to be an important basis for the company's outstanding success. The platform offers manufacturers, insurance providers, mobile network operators and retailers an innovative end-to-end customer care solution. Combining front and backend solutions, the platform supports customers from the moment they receive a device through the set up process, including troubleshooting and assisted support, and all the way through the logistics and repair process.

"We are honored to receive this award. It emphasizes the success of our disruptive business model and hard work in recent years. B2X managed to establish a new concept for customer care solutions and created a sustainable business model that is attractive for OEMs, insurance providers and retailers alike. Receiving the prestigious European Business Award makes us proud and even more bullish," said Karim Barkawi, Founder of B2X Care Solutions.

Adrian Tripp, CEO of the European Business Awards said: "Our worthy winners in 2013/14 are the top ten companies that have excelled in their country and their industry. They are shaping the face of European business and ensuring Europe maintains its position as a leading player on the global business stage. Huge congratulations to B2X Care Solutions for their success. "

The European Business Awards are considered to be a platform for Europe's most dynamic and efficient companies' in highlight and stimulate the discussion on how companies need to be designed to ensure an economically strong Europe in the future. The awards are meant for businesses and industries as "benchmarking" stimulate, i.e. the products, processes and activities, strategies and structures, to be compared with those of the best businesses and to learn from them.

Besides the European Business Awards, B2X was also recognized for its unique business model and growth twice before this year. The company was selected as a "Cool Vendors in Supply Chain Services 2014" by Gartner and became a finalist in the prestigious US based CODiE award in the category "Best Supply Chain Management Solution."

About B2X Care Solutions
B2X is technology enabled service provider of customer care solutions for electronic devices to manufacturers, insurance providers, mobile network operators and retailers globally. Our first-of-its-kind Smart Service Platform consists of an end-to-end technology management layer and best practice service delivery processes to ensure consistency and quality across service operations, supported by a global organization of highly experienced staff and a trusted and reliable operational fulfillment partner network. That's why we're the choice for companies in more than 110 countries worldwide including Motorola, Coolpad, Bullitt and others. For additional information visit www.b2x.com.

Contact Information:

Contact:

Grayling
Ali Kramer
(415) 490-3592


B2X Care Solutions GmbH
Kimberly Meyer
Baierbrunner Str. 35
81379 Munchen
Germany
Phone +49 - 89 4523 53 - 259
e-mail:
www.b2x.com