WAKEFIELD, Mass., Sept. 16, 2014 (GLOBE NEWSWIRE) -- Comverse (Nasdaq:CNSI), a global leader in telecom and enterprise business enablement, today announced successful enhancement of Deutsche Telekom's popular visual voicemail service with voice-to-text capabilities.
Visual voicemail messages, delivered to the handset for immediate retrieval, can now include the full text transcription of the caller's voice message. This enables Deutsche Telekom subscribers – for example when at business meetings – to read their voicemails instead of listening to them.
"In the German market, visual voicemail brought new relevance and popularity to voice messaging. Voice messages are delivered instantly; the information-rich inbox gives one-click access to every message and caller," said Aashu Virmani, Vice President Product Management and Product Marketing for Digital Services at Comverse. "Adding full text transcription of each voice message takes the customer experience a step further, aligning it more than ever with today's digital lifestyle."
A trailblazer and market leader in the visual voicemail realm, Comverse's market share quickly escalated to more than two-thirds of commercial deployments worldwide, with visual voicemail service boosting voice messaging revenues by 30% to 50%. Comverse continues to extend its leadership and innovation in this field with integration of voice-to-text visual voicemail service into social networks and beyond.
At the core of the evolution of how we communicate, exchange information and monetize the digital world, Comverse's rich portfolio of IP Communication, Policy and BSS services empowers service providers and enterprises to expand business models, boost revenues, cut costs and provide a differentiating customer experience.
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About Comverse
At the core of the evolution of how we communicate, exchange information and monetize the digital world, Comverse enables the creation and monetization of innovative digital services for telecom and enterprise service providers through its proven and innovative product portfolio that includes managed BSS and Policy (PCRF), Enterprise Billing and Digital Services – all backed by Managed and Professional Services. Comverse's extensive customer base spans more than 125 countries with solutions successfully delivered to over 450 communication service providers serving more than two billion subscribers. Comverse's solutions are available in a variety of delivery models, including on-site, cloud, hosted/SaaS and managed services. For more information, visit www.comverse.com.
Statements included or incorporated by reference in this press release may contain "forward-looking statements." There can be no assurance that any forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important factors that could affect the company include the risks described in the section entitled "Forward-Looking Statements" Item 1A, "Risk Factors" and elsewhere in the company's Annual Report on Form 10-K filed with the SEC on April 16, 2014 or in subsequently filed periodic, current or other reports. The company undertakes no commitment to update or revise forward-looking statements except as required by law.