Dreams Enables 6000 Home Deliveries a Week With Paragon Software Systems

DALLAS, TX--(Marketwired - Oct 7, 2014) - Paragon Software Systems, Inc., a leader in vehicle routing and scheduling optimization solutions, announces that Dreams, the bed experts, has boosted the efficiency of its home deliveries with Paragon's Home Delivery System (HDS). With 6000 deliveries a week, Dreams uses Paragon HDS to plan all its nationwide routes and schedules from its head office. The system provides a selection of optimized delivery days and customers choose the one that suits them at the point of sale or when they make an online purchase.

"When a Dreams customer buys a bed, our Microsoft Dynamics NAV system will calculate the earliest availability for the product. This information feeds through to Paragon HDS, which then works out the available delivery dates to offer the customer. The information is presented graphically to our sales staff in red, amber and green, with green being the most efficient delivery," says Ian Clarke, Change Controller, Dreams. "We offer customers the ability to book a delivery up to 90 days in advance if they require it; typically most choose between 10 and 15 days after making a purchase. We also have much more flexibility to move deliveries around if we need to and we can close off routes earlier. In fact, with the latest version of the software we can also shut off a depot early and we can pause specific routes, if necessary to maximize efficiency."

To cover the whole of the UK, Dreams currently operates eight home delivery depots, with its ninth depot opening soon. The new depot will be in Scotland. The deliveries are made using the company's fleet of 100 x 3.5 ton Mercedes Sprinter vans.

"Paragon HDS completely eliminates all manual elements from our delivery planning. It gives us much tighter control of how many vans we need and the number of driver shifts required to achieve the plan. Together with our stock availability system, we have a much clearer view of our supply chain as we can plan when goods need to be in the depots and we're now running some as stockless, having just the items they need to deliver within the next 48 hours," adds Ian Clarke.

Seamless integration with the GPS vehicle-tracking units in the vans using Paragon Fleet Controller allows the system to monitor delivery progress in real-time. This provides a live report feed, which is published on the Dreams intranet to show how deliveries are progressing and allows customer services to keep customers updated with estimated times of arrival. They can see the exact status of each delivery, whether the van is at the customer's home or has completed the delivery and is on its way to the next drop.

"What makes Paragon HDS different is that, while most route optimization systems only get used once a day when all the orders have been received, Paragon HDS is running continuously. It routes each order while the order is actually being placed -- this means the system can offer the customer a very narrow time slot, while also optimizing route efficiency," said William Salter, President and CEO of Paragon Software Systems, Inc.

About Paragon Software Systems:

Paragon Software Systems, Inc., based in Dallas, Texas, is a leading provider of truck routing and scheduling software solutions. Paragon's advanced planning systems have been proven to cut transportation costs and improve efficiency across a wide range of distribution operation types and industry sectors. Paragon's North American truck routing software clients include George's Inc., AgReliant Genetics, Linde, McLane, National Food Corporation, and many others. The software is used for the daily route optimization of transportation schedules; rationalizing fixed routes; managing transportation resources; strategic logistics planning; and managing home delivery orders with dynamic routing. Paragon Software Systems, Inc. is a wholly owned subsidiary of Paragon Software Systems plc, the UK's number one provider of transportation routing and scheduling software. Paragon has over 3,300 systems installed at more than 1,000 client sites in 50 countries worldwide. For more information visit www.paragonrouting.com/us.