SAN MATEO, CA--(Marketwired - Feb 4, 2015) - Hundreds of executives and professionals from SaaS and subscription businesses will spend two days networking and sharing best practices on all things Customer Success at the third annual Customer Success Summit on March 23-24, 2015 at the Westin St. Francis in San Francisco.
Produced by Totango, the 2015 Customer Success Summit brings together CEOs, industry analysts, venture capitalists, customer success executives and professionals from some of the world's best companies including HP, Autodesk, New Relic, LinkedIn, Adobe, Bitly, Optimizely, and more who all have one mission: exploring how to put the customer first. The event attracts professionals across all disciplines including: customer success, sales, marketing, operations, customer service, product development, and more.
This year, the theme of the conference is Customer Success: The Power of the Us, bringing together the collective learning of the community to drive the industry forward. Attendees will hear from thought leaders as well as their peers about lessons they've learned through both their successes and failures. They'll also get a chance to participate in roundtables and small group discussions that will provide them with new ideas to implement when they return home.
Here are just a few of the speakers and discussion leaders who will be presenting at the event:
- R "Ray" Wang, Founder and Chairman at Constellation Research
- Mikkel Svane, CEO & Chairman at Zendesk
- Tien Tzuo, CEO & Co-founder at Zuora
- Hatim Shafique, Chief Customer Officer, SVP Technical Operations at AppDynamic
- Catherine Courage, SVP of Customer Experience at Citrix
- Bill Macaitis, CMO at Slack Technologies
- And more!
The Customer Success Summit is the ultimate place to discuss and exchange best practices on customer success. Attendees will hear from those who have gone through the same challenges they are experiencing right now. They will learn how to implement best practices not just within the customer success team but also across every customer-facing group in the entire organization including sales, marketing, and customer service.
If you are looking to build, expand or optimize customer success within your organization, you should register to attend the Customer Success Summit today.
Hear From Previous Attendees
"The Customer Success Summit is showing just how important customer success has become. It's a fast growing space so this is a great chance to exchange ideas and best practices."
-Stephanie Schatz, SVP Sales & Customer Success at Xamarin
"When you see hundreds of people in the building that are all struggling with the same issues as you and they are solving them in really smart ways, that's motivating."
-Ben Hadden, Product Manager at Shotgun Software
"It's the first time that I've ever been to the Customer Success Summit, it's super exciting and inspirational to be here and learning new tools that I can take back and share with the team."
-Luke Diaz, Customer Success Team Lead at Optimizely
For More Information:
About Totango
Totango is the leader in customer success and user engagement for cloud apps. The company helps SaaS vendors and online subscription services take a data-driven approach to reducing churn and driving customer success, product adoption, and trial conversion. Totango monitors customer behavior and usage in applications -- along with critical relationship data from CRM, billing, and other systems -- to generate insights on customer health and engagement. The company's platform combines big data analytics with powerful segmentation and predictive tools to guide vendors in taking the right actions with each customer to create an active, engaged user base.
Contact Information:
Amanda Saunders
Content Marketing Manager