PLANO, TX--(Marketwired - Mar 17, 2015) - Expert Global Solutions, Inc. (EGS) announced today that its subsidiary, APAC Customer Services, Inc., plans to hire approximately 150 additional customer care representatives at its Utica, NY service center, now through May as part of a previously announced expansion. These full-time positions will support one of the most well-respected telecommunications brands in the world. A high school diploma or equivalent is required. Prior customer service experience is preferred, but not necessary for success.
"Our continued expansion reflects our commitment to this community," said Lilly Bueno, site director for the Company's Utica location. "We're excited that our Utica team is growing, and now we have even more to offer to our employees! In addition to a competitive starting wage and comprehensive benefits package, including health and medical plans, retirement options, paid time off and more, we now offer on certain positions shift differential pay incentives, as well as tenure-based salary increases. I hope everyone looking for an exciting career opportunity will apply for a position with us."
If you are interested in a job in Utica, you can:
- Apply online by visiting http://apacjob.com, clicking on "Call Center/Customer Service" and searching for job #140006201, or by following this link: https://ncogroup.taleo.net/careersection/5/jobdetail.ftl?lang=en&job=150000783&src=OTH-11620
- Visit our service center to apply in person Monday-Friday, from 9 a.m. - 3 p.m. EGS Utica is located at 131 Genesee Street, Utica, NY 13501.
About Expert Global Solutions
Expert Global Solutions, Inc. is the holding company for APAC Customer Services, Inc. and NCO Financial Systems, Inc. Both fully scaled and global leaders in business process outsourcing services, APAC Customer Services, Inc. focuses on customer care solutions and NCO Financial Systems, Inc. offers best-in-class financial care servicing. Spanning multiple vertical markets across North America, Latin America, Europe and Asia, EGS operates via a world-class technology and operational delivery platform that provides end-to-end, multi-channel customer lifecycle support. EGS offers clients the unique complement of scale and a customized service delivery platform. EGS is an equal opportunity employer. For more information, visit EGS's website: www.egscorp.com.
Contact Information:
Company Contacts
Lilly Bueno
Utica Site Director
Heidi Hoffman
Recruiter
Margie Morse
Corporate Communications