LOS ANGELES, CA--(Marketwired - Sep 22, 2015) - Verifi, Inc., the leading provider of payment and risk management solutions for card-not-present merchants, was ranked the #1 company on TopCreditCardProcessors.com's "Top 10 Chargeback Prevention Ranking." Verifi's Cardholder Dispute Resolution Network ("CDRN") was the only company in the ranking to receive perfect scores throughout all evaluation categories from more than 380 reviewers and customers.
"Verifi's CDRN offers a level of superiority when it comes to delivering high quality and consistent service accuracy and was a major factor why it received perfect scores across all categories in our ranking -- automation, accuracy, support, reporting and training," said Joshua Moody, president of TopCreditCardProcessors.com. "As CDRN continues to grow, Issuers and merchants will further benefit with increased coverage to effectively manage the chargeback prevention process and ultimately support better cardholder satisfaction as well."
Since 2009, TopCreditCardProcessors.com has worked to stay abreast of industry trends, new solutions and the competitive solutions available to recommend vendors that assist businesses with their day-to-day challenges. The merchant service providers who receive recognition have longevity in helping merchants reach their goals, as well as continued their growth and have achieved long-term development. The evaluation process consists of identifying the key strengths, weaknesses and competitive advantages of the top competing merchant service providers. They are then benchmarked across five key metrics crucial to success. In this case, the metrics were automation, accuracy, support, reporting and training.
Processing hundreds of thousands of cases monthly, CDRN's award winning chargeback prevention solution gives both merchants and Issuers unmatched protection through near real-time collaboration for both fraud and non-fraud chargeback disputes. CDRN's patented and proprietary "closed loop" process integrates directly with top card Issuers and redirects disputes from the Issuer to the merchant before they become chargebacks, so they can be resolved directly with the consumer. This proprietary integration provides timely dissemination of disputes and avoids paying for false protection that doesn't represent true chargeback disputes and results in lost profits due to over refunding.
"The result of Verifi's investment in quality and innovation is the only true end-to-end solution that fixes the entire chargeback problem. The chargeback problem has lots of moving pieces - it is more than just alerts. Fighting chargebacks requires vigilant attention to not only, preventing the occurrence of costly chargebacks but also the expertise to understand which disputes are unwarranted and worth pursuing to recover lost profits," said Matthew Katz, CEO of Verifi, Inc. "We're proud to receive this recognition as it further validates our commitment to the highest quality for our clients and partners."
The Best Chargeback Prevention Companies included on the TopCreditCardProcessors.com list received a five out of five rating by more than 380 reviewers and customers.
About Verifi:
Verifi, an award-winning provider of end-to-end payment protection and management solutions, was founded in 2005 to help merchants effectively manage the payments challenges they face every day. Verifi helps merchants safely process payments, combat fraud, prevent and resolve costly chargebacks, as well as increase billings and keep loyal customers. Our best-in-breed solutions and white glove support are trusted by a wide range of industries from emerging companies to the Fortune 500. Headquartered in Los Angeles, California, we process more than $20 billion transactions annually and currently serve more than 7,000 accounts globally. For more information, visit: www.verifi.com.
About Topcreditcardprocessors.com:
Topcreditcardprocessors.com is an online purveyor of independent reviews and ratings. The recommendations of the top payment processing services are released monthly to assist businesses in connecting with credit card processing services which feature a history of effective solutions. Thousands of payment processing services are put to the test while only the absolute best services are featured in the recommendations.
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