HOUSTON, Oct. 7, 2015 (GLOBE NEWSWIRE) -- BMC, the global leader in software solutions for IT, today announced that the Defense Information Systems Agency (DISA) and Deloitte Consulting LLP have been named as the 2015 Innovator of the Year recipients of the BMC Customer Innovation Award.
DISA is the $9B Combat Support Agency and IT Shared Service provider for the Department of Defense. The agency provides, operates, and assures command and control and information-sharing capabilities and a globally accessible enterprise information infrastructure in direct support to joint warfighters, national level leaders, and other mission and coalition partners across the full spectrum of military operations. The organization's Service Support Environment program was designed to rapidly develop new IT services, improve service quality and productivity, and reduce costs. Deloitte Consulting LLP worked with DISA and BMC Software to deliver improved security, higher performance, and increased scalability, all while reducing costs.
"Working with DISA, we were able to rationalize more than 1,700 IT requirements into a standardized out of the box solution," said Jennifer Ertler, principal, Deloitte Consulting LLP. "The ROI has delivered an initial $47M in cost savings and significantly improved the user experience and response time for service requests."
The BMC annual Innovation Awards recognize those customers who are leading innovation across their enterprises to drive competitive advantage through efficiency, automation, and cost savings that push high performance and business results in six key categories: IT Service, Compliance, Data Center, Business Automation, IT Performance Excellence, and Cloud Innovation.
"BMC's Innovation Award ceremony shines a spotlight on the people who are driving digital transformations within their companies and shaping the future of IT," said David Gai, president of customer success and chief customer officer at BMC. "DISA, with the help of Deloitte Consulting LLP, has done an amazing job to consolidate, digitally transform, and modernize IT operations."
To learn more about how Deloitte and DISA are transforming the Service Support Environment, see this video https://www.youtube.com/watch?v=tJWqF2equog.
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