SCOTTSDALE, AZ--(Marketwired - February 23, 2016) - TrueShip (http://www.TrueShip.com), a Scottsdale, Arizona based software company, will be hosting a live webinar on Thursday, February 25th, 2016. It will demonstrate how online retailers can fully automate returns using ReadyReturns software.
A number of recent studies on how product return policies influence or discourage purchases has been covered in a recent TrueShip blog. The findings have revealed the following statistics.
- Over 63% of consumers read the online product returns policy before making a purchase.
- 81% of consumers want a convenient returns policy that is hassle-free with no return shipping cost.
- About one-third of all products ordered online are returned by consumers, so understanding that returns are part of the buying process is important.
- When free returns are offered, purchases can be increased by up to 357%.
- When return shipping fees are charged, 81% of consumers are less likely to make a future purchase.
- Zappos gets 75% improved customer loyalty, repeat buyers from free returns, even though they charge more for their products.
Attendees of this ReadyReturns webinar will learn:
- How to set-up ReadyReturns for their online store.
- How to set customized rules of returns for their online store.
- How to automate returns and make them easy for customers.
- How to offer pay-on-use return shipping labels from an online store.
- How to determine who pays for the return shipping and how to collect it before creating a label.
- How to instantly see what is being returned, by whom and track the package with ease.
- How to process returns over the phone with the call center interface.
- How to get a 30-day free trial of ReadyReturns with unlimited cloud storage.
"We are pleased to be hosting the forthcoming webinar about ReadyReturns," a TrueShip representative commented. "During this webinar, we'll provide a demonstration of how this software works, and how it can automate the return policy of any online store, while showcasing features like custom rules and settings and unlimited cloud storage for all of your orders."
Sign up to attend this free webinar by visiting: https://attendee.gotowebinar.com/register/2983973775494336516,
Learn more about ReadyReturns at: http://www.trueship.com/products/readyreturns.
Learn more about TrueShip at: http://www.TrueShip.com.
About TrueShip
#ShipSmarter -- TrueShip is the original architect of multi-carrier (FedEx, UPS and USPS) ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.
About ReadyReturns
#ReturnsHappen -- ReadyReturns is a customer-facing, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.
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