MELBOURNE, AUSTRALIA--(Marketwired - Mar 3, 2016) - The Warranty Group, a leading global provider of warranty solutions and underwriting services, is taking the lead in business intelligence (BI) in Australia by strengthening its analytics capabilities with Tableau, a data visualisation tool. The recent move puts The Warranty Group's Australian franchise in the forefront for data analytics, making the country the BI hub for Asia Pacific.
"This ties in with our business strategy for Australia and the region, and further enhances the services we offer to new and existing clients," said Hemaka Perera, Director of Sales for Southeast Asia. "This investment makes our Australia office the core of our business intelligence capabilities, and this move is already paying dividends with new mandates."
Through Tableau, The Warranty Group will be able to provide a customised service solution demanded by its clients and consumers, making for an enriched customer experience that delivers on the company's promise of convenience and brand loyalty.
"Australia remains a key market for The Warranty Group Asia Pacific," Perera added. "We are focused on expanding business in the country and setting a new standard of service for our clients in the region. Currently, we are in talks with several other companies to provide better protection for consumers."
Australia accounts for 24 per cent of the business in APAC, with more than 3.6 million customers across various industries.
About The Warranty Group: Celebrating more than 50 years of industry leadership, The Warranty Group is one of the world's premier global providers of warranty solutions and related benefits, with operations in more than 50 countries and nearly 1,600 employees. With Virginia Surety Company and London General Insurance as our wholly-owned insurance companies, The Warranty Group is a single-source solution that provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods including automobiles, homes, consumer appliances, electronics, and furniture, as well as specialty insurance products and services for financial institutions. For more information, visit www.thewarrantygroup.com.