RESTON, Va., May 23, 2017 (GLOBE NEWSWIRE) --
WHAT:
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the seventh annual Citizen Engagement Seminar. This one-day event will discuss how agencies are utilizing technology, communication channels, online portals and social media to bridge the gap between agency missions and today’s expectation of citizen service, information delivery and public involvement.
Various communication channels and improved technology have increased citizens’ expectations for access and information, but citizen engagement is still recognized as primarily one-way. Through open dialog, regular communication and ease of access, the vision of two-way engagement and improved service can be realized and ultimately improve agency performance.
Through keynotes, interactive panel discussions, breakout sessions and networking opportunities, attendees will gain valuable insights and hear how other agencies are leading the way in citizen engagement by:
- Harnessing technology to improve citizen-based services
- Implementing plans on how government engages with citizens and how to enable citizens to take action
- Executing best practices for handling open government
- Leveraging social media for increased communication
WHO:
Government and industry thought leaders and public sector experts will join together to discuss best practices for improving agency-to-citizen engagement and customer service. John Skudlarek, Deputy Information Officer, Federal Communications Commission, will deliver the morning keynote address discussing the government’s digital efforts and how the FCC is leveraging technology to transform the agency.
The event’s panels will focus on key areas in achieving improved citizen engagement, including connecting with citizens across social media, enhancing citizen engagement through technology, and real-world stories from government leaders about delivering citizen-centric services. Government panelists include:
- Michelle Earley, USAJOBS Program Director, Office of Personnel Management
- Bernetta Reese, Digital Manager, U.S. Department of Agriculture
- Anahita Reilly, Chief Customer Office, General Services Administration
- Jennifer Williams, Public Relations Specialist, Institute Development Section, Maryland Fire and Rescue Institute, University of Maryland
- Natasha Tekeste-Jackson, Senior Digital Communications Advisor, Department of State, Bureau of Consular Affairs
The event will also feature industry leaders, including:
- Chris Dorobek, Executive Editor, DorobekINSIDER
- Natalie Fedie, Vice President of Customer Success, Granicus
- Brian Paget, Technical Director for Content and Analytics, Adobe
- Chris Saniga, Global Vice President of Customer Success, Hootsuite
- Nick Sinai, Venture Partner, Insight Venture Partners and former U.S. Deputy CTO at the White House
This year’s event is sponsored by Qualtrics, Hootsuite, Adobe, Granicus, Crimson Hexagon, ID.me, New Relic and ReadSpeaker.
WHEN:
8:15 a.m. – 2:30 p.m. Eastern
Tuesday, June 6, 2017
WHERE:
JW Marriott Washington DC
1331 Pennsylvania Ave., NW
Washington, D.C. 20004
Directions
REGISTER:
To register, click here. The agenda and more information about the event is available here. The event is complimentary for all government attendees. Questions? Call 703-763-3570 for more information.
ABOUT CARAHSOFT:
Carahsoft Technology Corp. is the trusted Government IT solutions provider. As a top-performing GSA Schedule and SEWP contract holder, Carahsoft serves as the master government aggregator for many of its best-of-breed technology vendors, supporting an extensive ecosystem of manufacturers, value-added resellers, system integrators, and consulting partners committed to helping government agencies select and implement the best solution at the best possible value.
The company's dedicated Solutions Divisions proactively market, sell and deliver Adobe, VMware, Symantec, Veritas, Dell EMC, F5 Networks, Google Cloud, ServiceNow, Open Source, HPE Software, SAP, Salesforce, and Innovative and Intelligence products and services, among others. Carahsoft is consistently recognized by its partners as a top revenue producer, and is listed annually among the industry's fastest growing and largest firms by CRN, Inc., Forbes, Washington Technology, The Washington Post, Washington Business Journal, and SmartCEO. Visit us at www.carahsoft.com.