MENLO PARK, Calif., Aug. 31, 2017 (GLOBE NEWSWIRE) -- Deliv, a leading same-day delivery company, today announced that PetSmart, the leading specialty pet retailer across North America, has expanded its collaboration with Deliv to power PetSmart.com’s same-day and scheduled delivery service in 33 top markets across 23 states in which Deliv operates, leveraging PetSmart’s extensive bricks and mortar network and omnichannel leadership.
A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/3f7d7ec9-5a59-4ee1-8f32-4923ac57da1e
Pet parents can select time-tailored same-day and scheduled delivery service* in major metro areas across the country, saving PetSmart customers a last-minute trip to the store and freeing them from the hassle of carrying, loading and unloading supplies – such as large pet food bags -- for their pets. In addition to the metro areas that Deliv already covers, the PetSmart.com delivery service is now also available in the following 14 new markets: Austin, Charlotte, Cincinnati, Columbus, Denver, Kansas City, Minneapolis, Orlando, Phoenix, Pittsburgh, Sacramento, San Antonio, San Diego, and Tampa. The same-day and scheduled delivery service is now available to PetSmart.com shoppers in 33 metro areas covering a total of more than 1,400 cities.
“As the trusted partner to pet parents and pets in every moment of their lives, we are continually looking for ways to make the shopping experience easier and more convenient for pet parents,” said Eran Cohen, chief customer experience officer, PetSmart. “We are excited to expand our collaboration with Deliv so that our shoppers can select where, when and how they want their products delivered. From same-day delivery to a scheduled timeframe two days out and with a multi-hour delivery window, Deliv’s focus and expertise in tailored home delivery service is helping us meet the needs of today’s pet parent lifestyles.”
PetSmart customers located in 33 of Deliv’s markets can shop on PetSmart.com and select scheduled delivery on the product page for anything from 50-pound bags of dog food to bulky containers of cat litter or a fun pet fashion or home décor item like a hoodie or pet bed from the ED Ellen DeGeneres collection – Ellen’s first-ever pet line offered exclusively at PetSmart and PetSmart.com*. PetSmart.com customers can schedule specific delivery windows and know exactly when their orders will arrive thanks to Deliv’s real-time GPS tracking feature. Delivery can be set within a few hours of purchase and up to two days later.
Deliv is immediately notified by PetSmart upon a same day or scheduled online order being placed and then a Deliv driver picks up the items from the nearest PetSmart location turning hundreds of PetSmart stores into localized fulfillment resources from which it can offer a completely seamless, highly efficient delivery experience.
“PetSmart is a true leader in pet specialty and omnichannel retail. From its recent accomplishment of 17 million meals donated under its Buy a Bag, Give a Meal program to using Deliv to improve the customer experience and streamline online order fulfillment, this is a company that not only has a clear vision, but knows how to execute on that vision at every level,” said Deliv founder and CEO, Daphne Carmeli. “As a pet parent and loyal PetSmart shopper myself, and on behalf of Deliv’s employees, investors and partners, I can say our entire team is inspired by PetSmart’s commitment to its customers, pets, and to us. PetSmart’s decision to choose Deliv as a local delivery partner demonstrates significant validation of our model. We look forward to growing together.”
*Terms and exclusions apply. Orders must be placed by noon to receive products by 8 p.m. on the same day. Visit petsmart.com for details.
About Deliv
Deliv is a leading crowdsourced, last mile logistics company that powers scheduled, same day delivery and returns for 4,000+ businesses including 25 of the nation's top national omnichannel retailers as well as leading e-commerce companies, local businesses and traditional parcel carriers. Deliv is focused exclusively on moving goods; it does not sell them.
The company currently operates in 33 markets and more than 1,400 cities. Deliv is headquartered in Menlo Park, California and is backed by global logistics leader United Parcel Service, leading financial investors and the nation's top REIT investors. For more information, visit http://www.deliv.co.
About PetSmart®
PetSmart, Inc. is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. At PetSmart, we love pets, and we believe pets make us better people. Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they, together, can live more fulfilled lives. This vision impacts everything we do for our customers, the way we support our associates and how we give back to our communities. We employ approximately 55,000 associates, operate more than 1,500 pet stores in the United States, Canada and Puerto Rico, as well as more than 200 in-store PetSmart® PetsHotel® dog and cat boarding facilities. PetSmart provides a broad range of competitively priced pet food and products, as well as pet-focused services such as dog training, pet grooming, pet boarding, PetSmart® Doggie Day Camp® and pet adoption. PetSmart, together with non-profits PetSmart Charities® and PetSmart Charities™ of Canada, invite more than 3,000 animal welfare organizations to bring adoptable pets into stores so they have the best chance possible of finding a forever home. Through this in-store adoption program and other signature events, PetSmart has facilitated more than 7.4 million adoptions – more than any other brick-and-mortar organization. The company’s portfolio of digital resources for pet parents includes PetSmart.com, OnlyNaturalPet.com, petMD.com, Pawculture.com, AllPaws, an online pet adoption platform that helps potential pet parents find the perfect pet to adopt based on their home, family and lifestyle, as well as BlogPaws, the world’s first pet blogger and influencer network. Through these digital platforms, PetSmart offers the most comprehensive online pet supplies and pet care information in the U.S. In celebration of its 30th anniversary, PetSmart launched its Buy a Bag, Give a Meal™ program in March 2017. For every bag of cat or dog food purchased March 1 – Dec. 31, 2017, PetSmart will donate a meal to pets in need and expects to donate more than 60 million meals in 2017**. In May 2017, PetSmart acquired Chewy.com, a leading online retailer of pet food and products in the U.S., which operates as an independent subsidiary.
Find PetSmart on Facebook: www.facebook.com/PetSmart
See PetSmart on Instagram: @PetSmart
Follow PetSmart on Twitter: @PetSmart
See PetSmart on YouTube: www.YouTube.com/PetSmart
**Ends 12/31/17. 5 oz. dog food, 1.5 oz. cat food donated to PetSmart Charities to feed dogs and cats in need. See details at petsmart.com/giveameal. The actual number of meals donated is based on dog and cat food bags sold. The meal donation estimate is based on historic sales for similar time periods. No guaranteed amount. Rescue Bank and Feeding America will help distribute a large portion of the pet food donation in the U.S., while four large animal welfare agencies will distribute it in Canada.