CHICAGO, Feb. 14, 2018 (GLOBE NEWSWIRE) -- Mattersight Corporation (NASDAQ:MATR), the pioneer in personality-based software applications, today announced financial results for the fourth quarter ended December 31, 2017.
“Mattersight’s fourth quarter was marked by 9% growth in total revenues and 12% growth in subscription revenue versus the same period last year,” said Mattersight CEO Kelly Conway. “We set a new record for quarterly revenue, and saw continued improvement on the cost side resulting from a more favorable product mix and improved operating efficiency.”
Fourth Quarter 2017 Financial Highlights
- Bookings: Annual Contract Value (ACV) bookings were $2.8 million.
- Total Revenue: Total revenue was $13.6 million.
- Subscription Revenue: Total subscription revenue was $12.8 million.
- Backlog: ACV in deployment was $8.9 million at the end of the quarter.
- Gross Margin: Gross margin was 73%.
Fourth Quarter 2017 Business Highlights
- Routing business: We saw continued revenue growth with our routing business, and fourth quarter bookings include a new customer that is a Fortune 100 financial services organization.
- Patents: Recently issued patents include:
- Chatbot Communication - Personality-based Chatbot and methods is an invention for a digital assistant, such as Siri, Alexa or Google Home, that will tailor its interactions with users based on their personalities.
- Face-to-Face Analysis - Face-to-face communication analysis via mono recording system and methods will be able to predict a customer’s personality type just as Mattersight currently predicts personality types for callers into contact centers.
- Fraud Detection - Two new patents, both titled Methods and Apparatus for Identifying Fraudulent Callers, cover new and more efficient ways of determining if an unknown speaker is a known fraudster. By leveraging biometrics and analyzing the speaker’s voiceprint, the invention instantly cross-references the speaker’s most distinctive features with a database containing the voiceprints of known fraudsters.
Non-GAAP Financial Measures
Mattersight's net loss was $1.5 million in the fourth quarter of 2017. The Company realized positive "Adjusted EBITDA1" of $1.0 million for the fourth quarter of 2017. Adjusted EBITDA is a non-GAAP measure. For a reconciliation of net loss to Adjusted EBITDA, see the accompanying schedule.
Conference Call Information
Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, February 14, 2018. The conference call and slide presentation will be available at the Investor Relations section of Mattersight's website at http://www.mattersight.com/about-us/investor-relations. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 2685018.
For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until March 18, 2018, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 2685018.
Safe Harbor for Forward-Looking Statements
Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. A reader can identify these forward-looking statements because they are not limited to historical fact or they use words such as “scheduled,” “will,” “anticipate,” “project,” “estimate,” “forecast,” “goal,” “objective,” “committed,” “intend,” “continue,” “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” or “will likely result,” and other similar expressions, words and terms of similar meaning, involving risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings. You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason. In light of Regulation FD, it is our policy not to comment on earnings, financial guidance or operations other than through press releases, publicly announced conference calls, or other means that will constitute public disclosure for purposes of Regulation FD. Mattersight uses its website at www.mattersight.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.
About Mattersight
Mattersight unleashes the power of personality to improve every interaction with every customer every time. With tools to learn, analyze, and predict customer behavior based on customer conversations, Mattersight helps brands create chemistry with their customers through shorter, more satisfying conversations that increase loyalty. To learn how Mattersight can help you click better with your customers visit www.mattersight.com.
1 Mattersight presents Adjusted EBITDA, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted EBITDA provides investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted EBITDA reflects Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted EBITDA measure should be considered in addition to, not as a substitute for or superior to other measures of financial performance prepared in accordance with GAAP.
Contact
David Mullen
Chief Financial Officer
312.954.7380
dave.mullen@mattersight.com
| MATTERSIGHT CORPORATION | |||||||||||||||||
| CONSOLIDATED STATEMENTS OF OPERATIONS | |||||||||||||||||
| (Unaudited and in thousands, except per share data) | |||||||||||||||||
| Quarter Ended | Twelve Months Ended | ||||||||||||||||
| December 31, | December 31, | December 31, | December 31, | ||||||||||||||
| 2017 | 2016 | 2017 | 2016 | ||||||||||||||
| Revenue: | |||||||||||||||||
| Subscription revenue | $ | 12,787 | $ | 11,423 | $ | 43,712 | $ | 38,720 | |||||||||
| Other revenue | 862 | 1,136 | 2,798 | 3,377 | |||||||||||||
| Total revenue | 13,649 | 12,559 | 46,510 | 42,097 | |||||||||||||
| Operating expenses: | |||||||||||||||||
| Cost of subscription revenue | 2,583 | 2,525 | 10,159 | 10,365 | |||||||||||||
| Cost of other revenue | 1,099 | 1,379 | 3,394 | 3,423 | |||||||||||||
| Total cost of revenue, exclusive of depreciation and amortization | 3,682 | 3,904 | 13,553 | 13,788 | |||||||||||||
| Product development | 3,100 | 2,914 | 13,295 | 12,502 | |||||||||||||
| Sales and marketing | 3,851 | 3,397 | 13,389 | 16,848 | |||||||||||||
| General and administrative | 2,841 | 2,877 | 12,166 | 11,827 | |||||||||||||
| Depreciation and amortization | 1,473 | 1,650 | 6,347 | 5,946 | |||||||||||||
| Total operating expenses | 14,947 | 14,742 | 58,750 | 60,911 | |||||||||||||
| Operating loss | (1,298 | ) | (2,183 | ) | (12,240 | ) | (18,814 | ) | |||||||||
| Non-operating income (expense): | |||||||||||||||||
| Interest and other borrowing costs | (432 | ) | (1,027 | ) | (2,785 | ) | (2,319 | ) | |||||||||
| Loss on early extinguishment of debt | — | — | (1,834 | ) | — | ||||||||||||
| Change in fair value of warrant liability | 69 | 109 | 377 | 167 | |||||||||||||
| Other non-operating income | 2 | 6 | 56 | 39 | |||||||||||||
| Total non-operating expense | (361 | ) | (912 | ) | (4,186 | ) | (2,113 | ) | |||||||||
| Loss before income taxes | (1,659 | ) | (3,095 | ) | (16,426 | ) | (20,927 | ) | |||||||||
| Income tax benefit (provision) | 110 | (24 | ) | 106 | (50 | ) | |||||||||||
| Net loss | (1,549 | ) | (3,119 | ) | (16,320 | ) | (20,977 | ) | |||||||||
| Dividends related to 7% Series B convertible preferred stock | (146 | ) | (146 | ) | (584 | ) | (586 | ) | |||||||||
| Net loss available to common stockholders | $ | (1,695 | ) | $ | (3,265 | ) | $ | (16,904 | ) | $ | (21,563 | ) | |||||
| Per share of common stock: | |||||||||||||||||
| Basic net loss available to common stockholders | $ | (0.05 | ) | $ | (0.13 | ) | $ | (0.56 | ) | $ | (0.86 | ) | |||||
| Diluted net loss available to common stockholders | $ | (0.05 | ) | $ | (0.13 | ) | $ | (0.56 | ) | $ | (0.86 | ) | |||||
| Shares used to calculate basic net loss per share | 31,581 | 25,366 | 30,451 | 25,209 | |||||||||||||
| Shares used to calculate diluted net loss per share | 31,581 | 25,366 | 30,451 | 25,209 | |||||||||||||
| Stock-based compensation expense is included in individual line items above: | |||||||||||||||||
| Total cost of revenue | $ | 77 | $ | 72 | $ | 353 | $ | 371 | |||||||||
| Product development | 174 | 271 | 667 | 1,134 | |||||||||||||
| Sales and marketing | 130 | 282 | 348 | 1,697 | |||||||||||||
| General and administrative | 422 | 404 | 1,559 | 2,122 | |||||||||||||
| MATTERSIGHT CORPORATION | |||||||||
| CONSOLIDATED BALANCE SHEETS | |||||||||
| (Unaudited and in thousands, except share and per share data) | |||||||||
| December 31, 2017 | December 31, 2016 | ||||||||
| ASSETS | |||||||||
| Current Assets: | |||||||||
| Cash and cash equivalents | $ | 9,044 | $ | 12,538 | |||||
| Receivables net of allowances of $41 and $311, at December 31, 2017 and December 31, 2016, respectively | 6,565 | 8,508 | |||||||
| Prepaid expenses | 5,805 | 4,440 | |||||||
| Other current assets | 65 | 296 | |||||||
| Total current assets | 21,479 | 25,782 | |||||||
| Equipment and leasehold improvements, net of accumulated depreciation and amortization of $24,955 and $19,748, at December 31, 2017 and December 31, 2016, respectively | 8,572 | 9,576 | |||||||
| Goodwill | 972 | 972 | |||||||
| Intangible assets, net of amortization of $4,357 and $3,820, respectively | 2,952 | 3,201 | |||||||
| Other long-term assets (includes $2,675 and $4,210 of restricted cash, at December 31, 2017 and December 31, 2016, respectively) | 5,960 | 6,033 | |||||||
| Total assets | $ | 39,935 | $ | 45,564 | |||||
| LIABILITIES AND STOCKHOLDERS’ EQUITY | |||||||||
| Current Liabilities: | |||||||||
| Short-term debt | $ | 93 | $ | 738 | |||||
| Accounts payable | 1,474 | 1,835 | |||||||
| Accrued compensation and related costs | 3,312 | 2,302 | |||||||
| Unearned revenue | 3,032 | 4,911 | |||||||
| Capital leases | 1,967 | 1,982 | |||||||
| Other current liabilities | 3,399 | 3,374 | |||||||
| Total current liabilities | 13,277 | 15,142 | |||||||
| Long-term debt | 17,056 | 20,839 | |||||||
| Long-term unearned revenue | 914 | 757 | |||||||
| Long-term capital leases | 1,190 | 1,602 | |||||||
| Other long-term liabilities | 6,475 | 5,945 | |||||||
| Total liabilities | 38,912 | 44,285 | |||||||
| 7% Series B convertible preferred stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,637,786 and 1,637,948 shares issued and outstanding at December 31, 2017 and December 31, 2016, respectively, with a liquidation preference of $11,568 and $10,985, at December 31, 2017 and December 31, 2016, respectively | 8,353 | 8,354 | |||||||
| Stockholders’ Equity: | |||||||||
| Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued | — | — | |||||||
| Common stock, $0.01 par value; 50,000,000 shares authorized; 33,083,180 and 27,511,361 shares issued at December 31, 2017 and December 31, 2016, respectively; 33,039,713 and 26,622,706 shares outstanding at December 31, 2017 and December 31, 2016, respectively | 331 | 275 | |||||||
| Additional paid-in capital | 275,963 | 264,214 | |||||||
| Accumulated deficit | (279,425 | ) | (263,062 | ) | |||||
| Treasury stock, at cost, 43,467 and 888,655 shares at December 31, 2017 and December 31, 2016, respectively | (117 | ) | (4,455 | ) | |||||
| Accumulated other comprehensive loss | (4,082 | ) | (4,047 | ) | |||||
| Total stockholders’ equity (deficit) | (7,330 | ) | (7,075 | ) | |||||
| Total liabilities and stockholders’ equity | $ | 39,935 | $ | 45,564 | |||||
| MATTERSIGHT CORPORATION | ||||||||
| CONSOLIDATED STATEMENTS OF CASH FLOWS | ||||||||
| (Unaudited and in thousands) | ||||||||
| Twelve Months Ended | ||||||||
| December 31, 2017 | December 31, 2016 | |||||||
| Cash Flows from Operating Activities: | ||||||||
| Net loss | $ | (16,320 | ) | $ | (20,977 | ) | ||
| Adjustments to reconcile net loss to net cash used in operating activities: | ||||||||
| Depreciation and amortization | 6,347 | 5,946 | ||||||
| Stock-based compensation | 2,927 | 5,324 | ||||||
| Discount accretion and other debt-related costs | 1,417 | 436 | ||||||
| Provision for uncollectible accounts | 59 | 287 | ||||||
| Change in fair value of warrant liability | (377 | ) | (167 | ) | ||||
| Changes in assets and liabilities: | ||||||||
| Receivables | 1,884 | (3,932 | ) | |||||
| Prepaid expenses | (1,089 | ) | 71 | |||||
| Other current assets | 231 | (62 | ) | |||||
| Other long-term assets | (1,257 | ) | (3,615 | ) | ||||
| Accounts payable | (559 | ) | 375 | |||||
| Accrued compensation and related costs | 1,010 | (459 | ) | |||||
| Unearned revenue | (1,722 | ) | (2,307 | ) | ||||
| Other current liabilities | 1,292 | 722 | ||||||
| Other long-term liabilities | 633 | 582 | ||||||
| Total adjustments | 10,796 | 3,201 | ||||||
| Net cash used in operating activities | (5,524 | ) | (17,776 | ) | ||||
| Cash Flows from Investing Activities: | ||||||||
| Capital expenditures | (2,998 | ) | (3,714 | ) | ||||
| Investment in intangible assets | (279 | ) | (349 | ) | ||||
| Net cash used in investing activities | (3,277 | ) | (4,063 | ) | ||||
| Cash Flows from Financing Activities: | ||||||||
| Proceeds from line of credit | 26,900 | 16,246 | ||||||
| Repayments of line of credit | (10,000 | ) | (16,246 | ) | ||||
| Proceeds from term loan and other borrowings | — | 28,880 | ||||||
| Repayments of term loan and other borrowings | (23,512 | ) | (6,945 | ) | ||||
| Debt prepayment costs | (692 | ) | (96 | ) | ||||
| Fees paid for issuance of debt | (206 | ) | (628 | ) | ||||
| Proceeds from issuance of common stock, net of costs | 14,752 | — | ||||||
| Cash paid to satisfy tax withholding upon vesting of employee stock awards | (1,177 | ) | (440 | ) | ||||
| Principal payments on capital lease obligations | (2,498 | ) | (2,296 | ) | ||||
| Proceeds from employee stock purchase plan | 240 | 289 | ||||||
| 7% Series B convertible preferred stock dividend | — | (10 | ) | |||||
| Proceeds from exercise of stock options | — | 236 | ||||||
| Net cash provided by financing activities | 3,807 | 18,990 | ||||||
| Effect of exchange rate changes on cash and cash equivalents | (35 | ) | (20 | ) | ||||
| Decrease in total cash | (5,029 | ) | (2,869 | ) | ||||
| Cash and cash equivalents | 12,538 | 15,407 | ||||||
| Restricted cash (included in Other long-term assets on the Consolidated Balance Sheets) | 4,210 | — | ||||||
| Total cash, beginning of period | 16,748 | 15,407 | ||||||
| Cash and cash equivalents | 9,044 | 12,538 | ||||||
| Restricted cash (included in Other long-term assets on the Consolidated Balance Sheets) | 2,675 | — | ||||||
| Total cash, end of period | $ | 11,719 | $ | 12,538 | ||||
| Non-Cash Investing and Financing Activities: | ||||||||
| Capital lease obligations incurred | $ | 2,071 | $ | 2,447 | ||||
| Capital equipment purchased on credit | 2,071 | 2,447 | ||||||
| Issuance of warrant, at fair value | — | 924 | ||||||
| Supplemental Disclosures of Cash Flow Information: | ||||||||
| Interest paid | $ | 2,476 | $ | 1,343 | ||||
| MATTERSIGHT CORPORATION | ||||||||||||||||
| CALCULATION OF ADJUSTED EBITDA | ||||||||||||||||
| (Unaudited and in thousands) | ||||||||||||||||
| Quarter Ended | Twelve Months Ended | |||||||||||||||
| December 31, | December 31, | December 31, | December 31, | |||||||||||||
| 2017 | 2016 | 2017 | 2016 | |||||||||||||
| GAAP - Net Loss | $ | (1,549 | ) | $ | (3,119 | ) | $ | (16,320 | ) | $ | (20,977 | ) | ||||
| Depreciation and amortization | 1,473 | 1,650 | 6,347 | 5,946 | ||||||||||||
| Interest and other borrowings | 432 | 1,027 | 2,785 | 2,319 | ||||||||||||
| Loss on early extinguishment of debt | — | — | 1,834 | — | ||||||||||||
| Interest income | (2 | ) | (6 | ) | (56 | ) | (39 | ) | ||||||||
| Income tax benefit (provision) | (110 | ) | 24 | (106 | ) | 50 | ||||||||||
| EBITDA | $ | 244 | $ | (424 | ) | $ | (5,516 | ) | $ | (12,701 | ) | |||||
| Stock based compensation | 803 | 1,029 | 2,927 | 5,324 | ||||||||||||
| Change in fair value of warrant liability | (69 | ) | (109 | ) | (377 | ) | (167 | ) | ||||||||
| Adjusted EBITDA | $ | 978 | $ | 496 | $ | (2,966 | ) | $ | (7,544 | ) | ||||||