Toronto, Ontario, March 14, 2018 (GLOBE NEWSWIRE) -- Tarion is pleased to announce the finalists for the 2018 Homeowners’ Choice Awards, the only awards that give Ontario’s new home buyers the power to have their new home builder recognized for excellent customer service.
Presented by Tarion, the awards recognize outstanding customer service in four builder categories: Small, Medium, Large Volume and High-Rise.
“The journey to homeownership can be bumpy or smooth depending in large part upon the builder,” said Howard Bogach, Tarion President and CEO. “These awards are an opportunity for owners of newly built homes to recognize the builders who made that journey rewarding and enjoyable through service excellence.”
Every fall, Tarion engages a third-party research firm to conduct a province-wide customer satisfaction survey of new home owners in their first year of ownership – specifically, homeowners who took possession between October 1, 2016 and September 30, 2017.
More than 56,929 invitations to complete the survey were sent by email and post. More than 11,558 completed surveys were returned, representing a response rate of 20 per cent.
Survey questions focused on homeowners’ satisfaction with their builder, covering every stage in the homeowner-builder relationship – from the signing of the Agreement of Purchase and Sale, through construction and the pre-delivery period, to after-sales service.
To qualify for the Awards, builders must have at least five new home possessions during the survey timeframe and a specified number of completed questionnaires must have been received.
Award recipients will be announced at a luncheon in Woodbridge on May 1, 2018.
The following new home builders are finalists in the four award categories: Small, Medium, Large Volume and High-Rise.
Small Volume Category
(5-20 possessions per year)
- C. Kelos Homes, Thunder Bay
- Gordon Tobey Developments, Brighton
- Kolody Homes, Belle River
- Lockwood Brothers Construction, Oxford Station
- Stinson Builders Ltd., Belleville
- Terry Waito Homes Inc., Petawawa
Medium Volume Category
(21-100 possessions per year)
- Heisler Homes, Kitchener
- Klemencic Homes, Trenton
- OPUS Homes, Vaughan
- Sal-Dan Developments Ltd., Sault Ste. Marie
- Talos Custom Homes Ltd., Richmond
- Triple T Holdings Limited, Peterborough
Large Volume Category
(More than 100 possessions per year)
- Arista Homes Ltd., Vaughan
- Devonleigh Homes Inc., Orangeville
- Hayhoe Homes, St. Thomas
- Mountainview Homes, Thorold
- Sorbara Group of Companies, Vaughan
- Tartan Homes Corporation, Ottawa
High-Rise Category
(More than 100 high-rise possessions per year)
- Edilcan, Concord
- Menkes Developments Ltd., Toronto
- Plazacorp Investments, Toronto
- The Daniels Corporation, Toronto
- The Tricar Group, London
- Tridel, Toronto
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About Tarion
For more than 40 years, Tarion has been enhancing confidence in the new home buying experience. Tarion is a private, not-for-profit corporation that administers the Ontario New Home Warranties Plan Act, and backstops the warranty coverage. We set the standards for builder licensing and after-sales service and step in when your builder cannot or will not fulfill their warranty obligations. Since 1976, Ontario’s new home warranty program has registered more than two million homes and paid out hundreds of millions of dollars in warranty claims. Our mandate is to serve the public interest, and is what guides us every day.
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A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/a22790b2-67b4-4e3d-9534-103bb271e553