Houston, Texas, July 02, 2018 (GLOBE NEWSWIRE) -- Jenn Bowman, who has been director of the HCA Healthcare Gulf Coast Division’s transfer center for two years, has been named vice president of patient experience, effective July 9.
“I am happy to announce this promotion, which is the result of Jenn’s quality of work, excellent interpersonal skills, and dedication to excellence,” said Troy Villarreal, president of the Gulf Coast Division. “She is a great motivator and leader, and I know she will dedicate herself to ensuring that every patient visiting a Gulf Coast Division facility receives the best care possible.”
In her new position, Bowman will develop a strategy for advancing patient experience by working with the individual facilities to identify and address concerns unique to each hospital. She will provide support and direction to ensure favorable patient and family experiences and coordinate and provide training classes and other programs to ensure that best practices are being used.
Bowman has been serving as director of the Gulf Coast Division’s transfer center, which handles the effective transfer or transport of patients in and out of Gulf Coast Division facilities. Prior to this position, Bowman was employed in a variety of roles with Via Christi Health for 10 years.
Bowman earned her bachelor’s degree in nursing from Newman University in Wichita, Kansas in May 2007, and returned to her alma mater to earn a master’s degree in leadership in 2016. She is a licensed registered, and a BMGI Lean Six Sigma Green Belt.
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About HCA Healthcare’s Gulf Coast Division
HCA Healthcare’s Gulf Coast Division is a comprehensive network of hospitals, outpatient surgery centers, emergency centers and diagnostic imaging facilities in greater Houston, Corpus Christi and South Texas. Facilities in the Gulf Coast Division include: 17 hospitals, nine ambulatory care centers, off-campus emergency centers, and a regional transfer center that provides one phone call access and support for patient transfers into and out of the HCA Gulf Coast Division Affiliated Hospitals as well as access to ground and air transportation within a 150-mile radius. For more information, visit HCAGulfCoast.com.
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