Dublin, March 16, 2021 (GLOBE NEWSWIRE) -- The "Commercial Services Global Market Report 2021: COVID-19 Impact and Recovery to 2030" report has been added to ResearchAndMarkets.com's offering.
The global commercial services market is expected to grow from $3858.88 billion in 2020 to $4366.32 billion in 2021 at a compound annual growth rate (CAGR) of 13. 1%.
Major companies in the commercial services market include Adecco Group; Randstad Holding; Manpower Inc; Waste Management Inc and Iss A/S.
The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $5864.34 billion in 2025 at a CAGR of 8%.
The commercial services market consists of sales of commercial services by entities (organizations, sole traders and partnerships) that perform support activities for the day-to-day operations of other businesses or organizations. Examples include office facilities management services, travel arrangement services.
The commercial services market is segmented into office administrative services; facilities support services; employment services; business support services; travel arrangement and reservation services; waste management and remediation services; investigation and security services; services to buildings and dwellings; and other support services.
Asia Pacific was the largest region in the global commercial services market, accounting for 30% of the market in 2020. Western Europe was the second largest region accounting for 29% of the global commercial services market. Africa was the smallest region in the global commercial services market.
Artificial intelligence is widely being used by business organizations in customer support activities as it considerably reduces operational costs. Artificial intelligence systems perform tasks that normally require human intelligence such as speech recognition, translation between languages, visual perception, decision-making.
This technology enables handling of customer grievances and other interactions without human intervention, thereby increasing efficiency and reducing operational costs. It also helps manage support tickets in bulk, provides multi-language support and auto responding of bulk emails.
According to a study by Oracle, nearly 8 out of 10 businesses have already implemented or planning to adapt artificial intelligence in customer support by 2020. Some of the companies using artificial intelligence in customer support include China Merchant Bank, Fiat Argentina, Toshiba France, KLM airlines.
Key Topics Covered:
1. Executive Summary
2. Report Structure
3. Commercial Services Market Characteristics
3.1. Market Definition
3.2. Key Segmentations
4. Commercial Services Market Product Analysis
4.1. Leading Products/ Services
4.2. Key Features and Differentiators
4.3. Development Products
5. Commercial Services Market Supply Chain
5.1. Supply Chain
5.2. Distribution
5.3. End Customers
6. Commercial Services Market Customer Information
6.1. Customer Preferences
6.2. End Use Market Size and Growth
7. Commercial Services Market Trends and Strategies
8. Impact of COVID-19 on Commercial Services
9. Commercial Services Market Size and Growth
9.1. Market Size
9.2. Historic Market Growth, Value ($ Billion)
9.3. Forecast Market Growth, Value ($ Billion)
10. Commercial Services Market Regional Analysis
10.1. Global Commercial Services Market, 2020, by Region, Value ($ Billion)
10.2. Global Commercial Services Market, 2015-2020, 2020-2025F, 2030F, Historic and Forecast, by Region
10.3. Global Commercial Services Market, Growth and Market Share Comparison, by Region
11. Commercial Services Market Segmentation
11.1. Global Commercial Services Market, Segmentation by Type, Historic and Forecast, 2015-2020, 2020-2025F, 2030F, $ Billion
11.2. Global Commercial Services Market, Segmentation by Mode, Historic and Forecast, 2015-2020, 2020-2025F, 2030F, $ Billion
12. Commercial Services Market Segments
12.1. Global Office Administrative Services Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Business Management Services; Hospitality Management Services; Health Management Services; Other Office Administrative Services
12.2. Global Facilities Support Services Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Maintenance Services; Security & Guard Services; Reception Services; Other Facilities Support Services
12.3. Global Employment Services Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Employment Placement Agencies; Executive Search Services; Temporary help Services; Professional Employer Organizations
12.4. Global Business Support Services Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Document Preparation Services; Telephone Call Centers; Business Service Centers; Collection Agencies; Credit Bureaus; Other Business Support Services
12.5. Global Travel Arrangement and Reservation Services Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Travel Agencies; Tour Operators; Convention and Visitors Bureaus; Other Travel Arrangement and Reservation Services
12.6. Global Waste Management and Remediation Services Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Waste Collection; Waste Treatment and Disposal; Remediation Services; Other Waste Management Services
12.7. Global Investigation and Security Services Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Investigation, Guard, and Armored Car Services; Security Systems Services
12.8. Global Services to Buildings and Dwellings Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Exterminating and Pest Control Services; Janitorial Services; Landscaping Services; Carpet and Upholstery Cleaning Services; Other Services to Buildings and Dwellings
12.9. Global Other Support Services Market, Segmentation by Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion) - Packaging and Labeling Services; Convention and Trade show Organizers; All Other Support Services
13. Commercial Services Market Metrics
13.1. Commercial Services Market Size, Percentage of GDP, 2015-2025, Global
13.2. Per Capita Average Commercial Services Market Expenditure, 2015-2025, Global
Companies Mentioned
- Adecco Group
- Randstad Holding
- Manpower Inc
- Waste Management Inc
- Iss A/S
For more information about this report visit https://www.researchandmarkets.com/r/dodjlc