Cabot Credit Management and CallMiner Win ‘Best Use of Technology’ Award at the Credit Excellence Awards 2018
23. Oktober 2018 07:00 ET
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CallMiner
Waltham, MA, Oct. 23, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that its customer, Cabot Credit...
CallMiner and Medallia Announce Partnership to Empower Voice of the Customer Insights with Direct and Indirect Feedback
09. Oktober 2018 09:00 ET
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CallMiner
Waltham, MA, Oct. 09, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today a partnership with Medallia, the...
New research finds not valuing customers leads to $136 billion switching epidemic
27. September 2018 10:30 ET
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CallMiner
Waltham, MA, Sept. 27, 2018 (GLOBE NEWSWIRE) -- New research released today by CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, reveals that US...
CallMiner Announces Final Agenda and Speakers for LISTEN 2018 – Leading Event for Customer Engagement Analytics Professionals
25. September 2018 16:25 ET
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CallMiner
Waltham, MA, Sept. 25, 2018 (GLOBE NEWSWIRE) -- CallMiner, a leading platform provider of AI-fueled speech and customer engagement analytics, announced final keynote speakers and conference agenda...
Leading Independent Research Firm Recognizes CallMiner as Having the Most Advanced, Enterprise-Ready Speech Analytics Functionality
25. Juni 2018 09:01 ET
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CallMiner
Waltham, MA, June 25, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, today announced that the company has been named a...
CallMiner Eureka Starter Now Available on AWS Marketplace, Simplifying Speech Analytics Buying Process
20. Juni 2018 12:00 ET
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CallMiner
LAS VEGAS, NV, June 20, 2018 (GLOBE NEWSWIRE) -- CallMiner, a provider of award-winning speech and customer engagement analytics, announced today at Customer Contact Week 2018 its CallMiner Eureka...
CallMiner Introduces Consolidated Platform for Real-Time and After-Contact Customer Engagement with New Analytics Modules
19. Juni 2018 09:00 ET
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CallMiner
Las Vegas, NV, June 19, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today at Customer Contact Week 2018 the...
CallMiner to Host Master Class Workshop, Meet the Customer, and Demo Theater Events at Customer Contact Week 2018
12. Juni 2018 09:00 ET
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CallMiner
Waltham, MA, June 12, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the details of its hosted events...
CallMiner Announces Eureka Coach to Provide Contact Center Optimization with Continuous Insight and Closed-Loop Case Management
29. Mai 2018 09:00 ET
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CallMiner
Waltham, MA, May 29, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the latest release of its agent...
Sekure Merchant Deploys CallMiner Speech Analytics via Five9 to Boost Sales Conversions
15. Mai 2018 06:00 ET
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CallMiner
La Jolla, CA, May 15, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today at Five9 CX Summit that Sekure...