CallMiner Partners with Teleperformance Subsidiary Praxidia to Offer Voice of the Customer Interaction Analytics Solutions
21. Mai 2019 14:00 ET
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CallMiner
WALTHAM, Mass., May 21, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, today announced its partnership with consumer consultancy...
CallMiner Unveils New Eureka Capture Real-time Audio Acquisition for Speech Analytics at Enterprise Connect 2019
19. März 2019 09:00 ET
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CallMiner
ORLANDO, Fla., March 19, 2019 (GLOBE NEWSWIRE) -- CallMiner, the provider of award-winning speech and customer engagement analytics platform, Eureka, today released the latest addition to its...
CallMiner Visualize Powered by Tableau® Enriches Speech Analytics Insight with Graphical Impact
18. März 2019 09:00 ET
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CallMiner
ORLANDO, Fla., March 18, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of award-winning speech and customer engagement analytics platform, Eureka, today announced the launch of Eureka...
New CallMiner Customer Experience Solution Pack Speeds CX Insight from Unsolicited Feedback
06. März 2019 09:08 ET
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CallMiner
Waltham, Mass., March 06, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of award-winning speech and customer engagement analytics platform, Eureka, today announced the launch of a CX...
CallMiner and Morae Global Announce Partnership to Deliver Conversational Behavioral Analytics for Financial Services Risk Mitigation and Regulatory Compliance
21. Februar 2019 08:55 ET
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CallMiner
Waltham, MA, Feb. 21, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of award-winning speech and customer engagement analytics platform CallMiner Eureka, announced today a partnership with...
CallMiner Achieves Another Record Net Promoter Score® (NPS) of 59 in 2018, Marking Third Consecutive Year of Score Improvement
11. Dezember 2018 08:45 ET
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CallMiner
Waltham, MA, Dec. 11, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that its 2018 Net Promoter Score...
CallMiner Recognizes Customer Achievements at LISTEN 2018 and Completes a Successful 10th Annual Customer Conference
08. November 2018 09:45 ET
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CallMiner
Waltham, MA, Nov. 08, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that it honored three customers...
Innovate Loan Servicing Selects CallMiner Speech Analytics to Improve Contact Center Efficiency and Collector Effectiveness
07. November 2018 09:00 ET
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CallMiner
Waltham, MA, Nov. 07, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that Innovate Loan Servicing has...
Dynamic Recovery Solutions Implements CallMiner Speech Analytics to Offer Tailored Coaching to Contact Center Staff
30. Oktober 2018 09:30 ET
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CallMiner
Waltham, MA, Oct. 30, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announces that Dynamic Recovery Solutions has...
CallMiner Updates Real-Time Speech Analytics Platform – Improving Scalability, Speed to Insight, and Integration with Existing Agent Desktops and Workflows
25. Oktober 2018 08:00 ET
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CallMiner
Clearwater, FL, Oct. 25, 2018 (GLOBE NEWSWIRE) -- CallMiner, a leading platform provider of award-winning speech and customer engagement analytics, demonstrated its updated real-time speech...