Uniphore Expands Executive Leadership Team Given Rapid Growth and Strong Future Outlook High-growth startup announces new CPO, CBO as conversational service automation continues gaining momentum PALO ALTO, Calif., June 22, 2020 (GLOBE NEWSWIRE) -- Uniphore, an early market leader in...

Uniphore Named in the 2020 Gartner Cool Vendors in CRM Customer Service and Support Report Seven years after being recognized as a Cool Vendor in Human-Machine Interfaces1, Gartner revisits Uniphore and writes about “Where are they Now” PALO ALTO, Calif., June 18, 2020 (GLOBE NEWSWIRE)...

Sitel Group, Uniphore Partner to Transform the Customer Experience Industry Through AI and Automation PALO ALTO, Calif., May 27, 2020 (GLOBE NEWSWIRE) -- Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and Sitel Group, a leading global customer experience (CX)...

Amid COVID-19 and Social Distancing, Consumers Prefer Calling Customer Service, More Than Chatbots or Email PALO ALTO, Calif., May 12, 2020 (GLOBE NEWSWIRE) -- Uniphore, an early Conversational Service Automation category leader, today released survey results that show American consumers overwhelmingly...

Hello. This is Akeira. How Can I Help You? PALO ALTO, Calif., Jan. 29, 2020 (GLOBE NEWSWIRE) -- Uniphore, an early conversation service automation category leader, is expanding its solution offerings by delivering akeiraTM 2.0, an...