Ushur and Five9 Announce Strategic Partnership to Make Building Self-Service Customer Experiences Quick and Easy
07. November 2023 11:00 ET
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Ushur
SANTA CLARA, Calif., Nov. 07, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-Powered Customer Experience Automation™ (CXA), announced its partnership with Five9, an industry leading provider of...
NTERSOL Adds Talent and Unveils Technology to Accelerate Digital Transformation for Lenders
11. April 2022 11:00 ET
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NTERSOL
IRVINE, Calif., April 11, 2022 (GLOBE NEWSWIRE) -- NTERSOL, a digital transformation strategy and solutions firm that serves financial services leaders, today announced two additions to its...
Social Media Study: Stress Hurts Call Center Employees and the Customer Experience
01. Juli 2021 10:03 ET
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Jacada
ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and how...
Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences
18. November 2020 09:00 ET
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Jacada
ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact...
Jacada Broadens Hyperautomation and Actionable Intelligence with Interact 12 Release
13. Februar 2020 07:10 ET
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Jacada
ATLANTA, Feb. 13, 2020 (GLOBE NEWSWIRE) -- Jacada Inc., a global leader in customer service automation software, announces the recent release of Interact 12.0 – the customer service automation...