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WINTER PARK, FL, Feb. 11, 2026 (GLOBE NEWSWIRE) -- COPC Inc., a global consulting, training, certification, benchmarking and research firm that has set the standard in customer experience (CX),...
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SAINT JOHN, New Brunswick, Feb. 09, 2026 (GLOBE NEWSWIRE) -- In a release issued earlier today by Procedureflow, please note that Paul O'Donnell's title should have said "Chairman" in the headline...
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SAINT JOHN, New Brunswick, Feb. 09, 2026 (GLOBE NEWSWIRE) -- Procedureflow, the intelligent knowledge management platform, is pleased to formally highlight the leadership of Paul O’Donnell, who...
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Cabinetworks selects eGain AI Knowledge Hub to modernize customer service and scale operations across its cabinet manufacturing brands.
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Aptean Unveils Aptean Intelligence as a Service, Delivering Industry‑Ready AI Agents That Drive Real Operational Results
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Aptean Unveils Aptean Intelligence as a Service, Delivering Industry‑Ready AI Agents That Drive Real Operational Results
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The market is projected to reach $48.3 billion by 2030, growing at a CAGR of 43.3% during the forecast period.
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Payscale announced its products received four No. 1 placements and four Top 5 placements in the Sapient Insights Group 2025-2026 HR Systems Survey.
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Procedureflow, the intelligent knowledge management platform, announced its integration with NiCE CXone that embeds real-time, step-by-step visual guidance
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TTEC proudly announced its success at the 2025 European Contact Centre and Customer Service Awards, earning three Gold Awards.