Epiq Launches Metrics that Matter, A Sophisticated Legal Operations Performance Management Solution   NEW YORK, May 09, 2022 (GLOBE NEWSWIRE) -- Epiq, a global technology-enabled services leader to corporations and law firms, has launched Metrics that Matter, Epiq’s legal operations performance...

ScreenMeet V3 Release Delivers Seamless Remote Support Capabilities Integrated into Leading Service-Based CRM and ITSM Platforms SAN FRANCISCO, May 07, 2019 (GLOBE NEWSWIRE) -- ScreenMeet, the only cloud-native, remote support solution integrated with ServiceNow and other leading Service CRMs, today announced the next release...

Large Retailer Turns to Eventus Managed Services to Keep Oracle Service Cloud Aligned with its Continuously Changing Business DENVER, CO--(Marketwired - September 30, 2015) - Once all the hard work has been done to plan and build out a strategic customer engagement initiative, the last "to do" is to put in place suitable and...

Leading Retailer Turns to Eventus Contact Center Consultants for Major Cloud CRM Initiative DENVER, CO--(Marketwired - August 26, 2015) - In the Age of the Customer, consumers increasingly expect retailers to provide a seamless experience across both physical stores and digital channels....

EXFO Utilizes Contextual Knowledge to Become Even More Relevant and Responsive to Customers With Coveo for Salesforce QUEBEC--(Marketwired - Sep 30, 2013) - Today Coveo announced that EXFO, the leading provider of next-generation test and service assurance solutions for wireline and...