Suzanne Haggerty
Top Utilities Lead the Way Out of Residential Scoring Slump
19. Dezember 2024 10:00 ET | Escalent, Inc.
LIVONIA, Mich., Dec. 19, 2024 (GLOBE NEWSWIRE) -- A new Cogent Syndicated report from Escalent finds that, for the first time since 2020, year-end utility customer engagement has improved. Although...
Suzanne Haggerty, Director, Syndicated Research
High Bills and Low Brand Trust Propel Texas Consumers to Reevaluate Their Retail Electric Providers
19. November 2024 10:00 ET | Escalent, Inc.
LIVONIA, Mich., Nov. 19, 2024 (GLOBE NEWSWIRE) -- More than half of Texas retail electric provider customers have indicated they plan to shop for a new REP in the next year. Savings is the key...
DataCapable Unveils Renewed Vision to Enhance Utility Operations
18. Juli 2024 18:51 ET | DataCapable, Inc.
DataCapable unveils a new vision to enhance utility operations with innovative tech, focusing on efficiency and customer satisfaction.
Suzanne Haggerty, Director, Syndicated Research – Energy
Utility Trusted Business Partners Prioritize Small Business Needs, Achieve Higher Engagement and Trust Scores
11. Juli 2024 10:00 ET | Escalent, Inc.
LIVONIA, Mich., July 11, 2024 (GLOBE NEWSWIRE) -- Utilities that have focused on understanding and meeting the needs of small business customers are seeing significantly higher customer engagement....
Suzanne Haggerty, Director, Syndicated Research – Energy
Brand Trust Is Higher for Utilities That Spend More on Communication and Highlight Savings and Environmental Programs for Customers
27. Juni 2024 10:00 ET | Escalent, Inc.
LIVONIA, Mich., June 27, 2024 (GLOBE NEWSWIRE) -- Higher investments in communication and more frequent messaging on preferred channels increase Americans’ trust in utility companies even though...
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Global Pad-Mounted Switchgear Market Size To Worth USD 9.1 Billion By 2033 | CAGR of 4.59%
19. Juni 2024 22:00 ET | SPHERICAL INSIGHTS LLP
New York, United States , June 19, 2024 (GLOBE NEWSWIRE) -- The Global Pad-Mounted Switchgear Market Size is to Grow from USD 5.81 Billion in 2023 to USD 9.1 Billion by 2033, at a Compound Annual...
DataCapable Announces New Leadership: Jason Howard Appointed as CEO
11. Juni 2024 05:30 ET | Good Agency
New leadership to propel DataCapable towards enhanced innovation, strategic growth, and superior utility solutions for improved customer satisfaction.
An image of Suzanne Haggerty, director of syndicated research in the Energy practice at Escalent
Utility Efforts to Improve Ease of Doing Business Grapple With Energy Pricing Headwinds
11. April 2024 09:00 ET | Escalent, Inc.
A new Cogent Syndicated report from Escalent reveals that utilities continue to struggle to make it easy for their customers to do business with them.
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Leading Utilities Increase Business Customer Engagement by Offering Reliable Energy Partnerships
19. Dezember 2023 10:00 ET | Escalent, Inc.
LIVONIA, Mich., Dec. 19, 2023 (GLOBE NEWSWIRE) -- A new Cogent Syndicated report from Escalent finds that persistent inflation and higher energy prices are impacting business customer engagement,...
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Leading Utilities Increase Customer Engagement by Delivering on Value
14. Dezember 2023 09:30 ET | Escalent, Inc.
LIVONIA, Mich., Dec. 14, 2023 (GLOBE NEWSWIRE) -- A new Cogent Syndicated report from Escalent finds as the impact of inflation and higher energy prices continues to reverberate through the Energy...