SANTA BARBARA, Calif., Aug. 22, 2004 (PRIMEZONE) -- CrystalVoice Communications (www.crystalvoice.com), a leading provider of enterprise voice communications software solutions, today announced it has incorporated Session Initiation Protocol (SIP) support into its family of business-class Voice over Internet (VoI) solutions. The addition of SIP expands the number of platform providers able to take advantage of CrystalVoice's solutions to deliver high-quality voice over the Internet, including IP phone systems, conference bridges, ACDs, and voice gateways.
The Voice over IP community has adopted SIP as the next-generation protocol for IP Communication signaling. SIP is a signaling protocol used for establishing sessions in an IP network. A session could be a simple two-way voice call or it could be a more complex collaborative multi-media conference session. Combining the signaling strength and flexibility provided by SIP with the unparalleled voice quality, scalability and universal accessibility offered by CrystalVoice provides a solution unmatched in the VoI industry.
"Adding SIP interoperability to our family of VoI solutions is important for us to meet the needs of an increasing number of enterprise and service provider customers seeking to use the Internet for high-value, voice communications," said Steve Zola, president and CEO, CrystalVoice. "SIP adoption is gaining momentum in the VoIP community and is an ideal enhancement to our products, accelerating more widespread adoption of our solutions and enabling us to maintain our leadership position."
Most enterprises attempting to deploy VoIP solutions have had to commit to expensive service level agreements for WAN connectivity in order to achieve acceptable levels of voice quality. CrystalVoice has developed breakthrough technology that puts the intelligence at the edge of the network, rather than the middle. As a result, CrystalVoice enables high-quality voice to be transmitted over inconsistent, variable networks, including the unmanaged Internet.
About CrystalVoice
CrystalVoice Communications is the leading provider of Voice over the Internet software solutions. CrystalVoice's award-winning enterprise products include Remote Extension, Click-to-Talk, and Interoffice Voice Trunking. CrystalVoice is a Cisco(r) AVVID (Architecture for Voice, Video and Integrated Data) Technology partner and a member of the 3Com(r) VoIP Solution Provider Program. Headquartered in Santa Barbara, California, the company has developed leading edge technology to enable clear, reliable voice to be transmitted over the Internet. CrystalVoice provides applications for enterprise communications, e-commerce, customer relationship management, conferencing, distance learning and enhanced telephone services. The CrystalVoice website is: (www.CrystalVoice.com).