LAS VEGAS and KIRYAT BIALIK, Israel, April 26, 2006 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:ITWJ), a provider of enterprise software aimed at small-and medium-sized enterprises, today announced that Herut Systems Engineering, a leading Israeli heating and A/C company, has purchased BENEFIT, including its new BENEFIT Mobile module.
Herut Systems Engineering is an Israeli company of longstanding reputation, specializing in the installation and maintenance of large-scale air-conditioning systems in banks, airports, hotels, shopping centers, condominium towers, military bases and other public facilities.
Herut has selected BENEFIT to support its large staff of technicians in the field to improve the quality of service and maintenance that it delivers to its customers throughout Israel. As the first stage in introducing the new system, Herut has initiated a pilot program for 30 technicians, based on the newly launched BENEFIT Mobile. The innovative BENEFIT Mobile module allows technicians and sales reps to access complete customer-related data online, when outside the office, and update information on task accomplishment.
"Herut was especially impressed by BENEFIT Mobile's ability to guarantee perfect synchronization and real time access to critical customer-related information," says Moti Maram, CEO of ISD. "We are proud to have our BENEFIT system play a role in Herut's efforts to upgrade its customer service experience and gain cost efficiencies."
BENEFIT Mobile is IDS's latest addition to the BENEFIT system. Tapping into the broad use of mobile phones, the new BENEFIT Mobile extends its world class CMR database to the field, allowing real time access and updating capabilities anytime, anywhere, from a mobile phone. With BENEFIT Mobile, technicians, sales reps and other employees access all the information they need to perform their jobs at maximum efficiency when out of the office, and ensure a smooth, sophisticated customer experience.
BENEFIT is an off-the-shelf solution that is geared towards small- to mid-sized customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT includes many CRM functions serving the needs of organizations for greater internal efficiency, cost control, and customer service quality.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small-and medium-sized enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries.
For more information, please contact Jeff Adams, invest-isd@isdsoft.com, or visit us on the Web at http://www.isdsoft.com.
Forward-Looking Statements
Certain statements in this news release may contain 'forward-looking' information within the meaning of the Federal securities laws. All statements, other than statements of fact, included in this release may include forward-looking statements that may involve risks and uncertainties. There can be no assurance that such statements will be accurate and actual results and future events could differ materially from those anticipated in such statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequently occurring events or circumstances or to reflect unanticipated events or developments.