Contact Information: Contact: Gavin Skillman or Jeremy Frank LaunchSquad for ClairMail (212) 564-3665 ClairMail@launchsquad.com
ClairMail to Power Mobile Banking for City Bank
Texas-Based Community Bank to Use ClairMail's Full Suite of 2-Way Mobile Banking and Payments Services
| Source: ClairMail, Inc.
NOVATO, CA--(Marketwire - September 25, 2008) - ClairMail,
Inc., the leader in 2-way
mobile phone-based customer interaction, today announced that City Bank, a locally
owned and operated community bank in Texas, selected ClairMail to power its
new mobile
banking offering.
ClairMail is the first and only mobile banking and payments solution that
delivers 2-way mobile banking and payments functionality on all mobile
phones with consistency across all three user interface types -- messaging,
mobile web and client applications -- known as the "2-way triple
play." On one platform with a single implementation,
the ClairMail System seamlessly and securely integrates with a bank's
systems of record and provides bank customers with a comprehensive suite of
2-way mobile banking and payment services.
The ClairMail System is certified to interface with City Banks' banking
systems and numerous other third party core processing and online banking
systems. Having successfully integrated with a wide variety of financial
institution service providers across numerous customer deployments, third
party integration is a ClairMail core competency.
The ClairMail System's modular design and complete 2-way mobile banking and
payments services will enable City Bank customers to access account
information and conduct transactions by leveraging any mobile phone's
existing messaging (SMS) software and mobile web capabilities -- regardless
of the device's manufacturer, model, operating system or wireless carrier.
The ClairMail System also incorporates a powerful Event Engine which can
process hundreds of thousands of transactions every minute from City Banks'
back-end systems -- including credit card and core processing -- and enable
customer-defined 2-way actionable alerts. The ClairMail Event Engine offers
a broad set of alerts that City Bank customers can opt-in to receive,
including deposit confirmations, withdrawal confirmations and account
threshold alerts. Alerts can also be sent when interest is paid to a
checking account in City Bank's flagship Reward Checking product. The
ClairMail Event Engine empowers City Bank to provide these time-sensitive,
2-way alerts which their customers can respond to with a simple text
message in order to easily and securely resolve issues and manage all
aspects of their personal finances from their mobile phone.
"We are committed to staying in touch with our customers' needs and
offering revolutionary products and services that are responsive to those
needs," said Cory Newsom, President and CEO of City Bank. "We selected
ClairMail because they offer a comprehensive, best-of-breed suite of mobile
banking services on a highly secure platform and will deliver the most
valuable user experience for our customer base."
"ClairMail is honored to team with City Bank to quickly and easily provide
our industry-leading suite of convenient, secure and on-demand 2-way mobile
banking and payments services to their mobile customers," said Joseph Salesky, CEO
of ClairMail. "City Bank customers will benefit from our complete and
intuitive mobile banking services on any mobile phone, using their
preferred interface."
ClairMail was recently recognized as a leader in the mobile banking and payments
industry by TowerGroup, a financial
services research firm. ClairMail was positioned as having the highest
strategic extensibility of any vendor and one of the best market execution
ratings given its recently announced partnerships with Fidelity National
Information Services and WAUSAU and agreements reached with a wide range of
bank customers throughout the United States.
About ClairMail
ClairMail is the only comprehensive 2-way mobile platform for banking,
payments and card services. Deployed either on-premise or as a managed
service, ClairMail optimizes any mobile phone for 2-way customer
interaction. Only the ClairMail System offers mobile banking, payments and
card applications that utilize any phone's existing messaging and mobile
web software and extend the capabilities of third-party client
applications. On one platform with a single implementation, ClairMail
empowers financial institutions to provide their customers with easy and
immediate 2-way access to secure information, account management, no-hold
customer service and Actionable Alerts™. Unlike other proprietary and
inflexible point solutions, the ClairMail System is a turnkey,
standards-based offering that seamlessly and securely integrates with
existing systems, delivers the fastest time to value and provides an
alternative to more costly channels like call centers and IVR. Founded in
2004, ClairMail is headquartered in Novato, Calif. The company is privately
held and funded by Norwest Venture Partners, Outlook Ventures and JAFCO
Ventures. For more information call (415) 884-7270 or visit
www.clairmail.com
About City Bank
With its start as a small West Texas bank in 1941, City Bank today is a
$1.8 billion dollar company that has grown and expanded its operations and
sphere of influence from one location to a multitude of locations across
the state of Texas. City Bank has also diversified its operations into
other financial service businesses, sectors and related industries. With
its main headquarters in Lubbock, Texas, City Bank has grown in market
share and is now a leading financial institution in the highly-competitive
Texas market. In addition to becoming a strong presence in West Texas,
City Bank has also branched out to larger markets such as Dallas-Fort
Worth, El Paso and Houston. With over 600 employees and growing City Bank
continues to cultivate and diversify to position itself as a leader in the
ever changing financial services industry. For more information, visit
www.citybankonline.com