Leading Analyst Firm Ranks FaceTime No. 1 in Enterprise Instant Messaging Management Revenues for Fifth Consecutive Year


BELMONT, CA--(Marketwire - January 28, 2009) - For the fifth consecutive year, leading IT market research and advisory firm IDC has named FaceTime Communications the market share leader among instant messaging management vendors. The ranking is based on IDC's estimate of FaceTime's 2007 worldwide revenues for the IM market (not including Web security revenues), up 29 percent over the prior year according to IDC forecasts.

Since 2001, FaceTime has been the definitive choice for managing IM and unified communications in the enterprise. Partnering with both Microsoft (as a Gold Level Partner) and IBM Lotus, FaceTime provides security and deep compliance for Microsoft Office Communications Server and IBM Lotus Sametime as well as public IM networks such as AIM, Yahoo! Messenger, GoogleTalk and MSN. With FaceTime, organizations can ensure safe and productive use of VoIP, Web conferencing, IM and other UC services by blocking in-bound malware threats, preventing information leakage and maintaining corporate and regulatory compliance requirements.

"FaceTime's track record of innovation over the years has continually placed the company top of mind with large corporate IT customers when it comes to IM management and security," said Mark Levitt, program vice president for Collaboration and Enterprise 2.0 Strategies for IDC.

The IDC study is called "Worldwide Enterprise Instant Messaging/Presence Applications and Management Products 2008-2012 Forecast and 2007 Vendor Shares: Finding a Way for IM and Presence Through a Recession" (IDC #215450, December 2008). IDC estimates that worldwide revenue generated by sales of enterprise instant messaging (EIM) applications and management products grew to $384 million in 2007, with 2008 revenue predicted to be up 14.8% to $441 million.

In this report, Levitt observes that the near-term productivity benefits of real-time IM and presence tools can enable workers, "especially those on leaner teams expected to do more, to communicate and locate with other people more quickly and easily."

"We've seen a strong trend toward eliminating real estate, and empowering telecommuters among the large corporate organizations we work with," said Frank Cabri, vice president of marketing for FaceTime Communications. "The powerful communication and presence tools of enterprise IM and Unified Communications play a key role in this transition, putting pressure on IT managers to maintain control over critical corporate intellectual property as well as ensure the security and integrity of the changing corporate network."

About IMAuditor

FaceTime IMAuditor is a full-featured instant messaging proxy that secures and manages all public and enterprise instant messaging use over an organization's network. IMAuditor, which resides on the local area network, maintains an integrated trust relationship with FaceTime's secure Web gateway appliance, the Unified Security Gateway (USG). Working together IMAuditor and USG deliver complete end-to-end security, management and compliance for real-time communications in the enterprise, ensuring that corporate data is protected both from outside threats such as spyware, viruses and worms, as well as from intentional or deliberate information leakage from within the company.

In enterprise environments today, a mixture of employee-initiated applications such as public IM and Web 2.0 resources are being utilized alongside corporate sanctioned UC suites that integrate presence, IM, Web conferencing and VoIP. The combination of evasive, consumer applications and enterprise-class UC platforms is leading to an increasingly heterogeneous and complex environment that multiplies the security, management and compliance challenges faced by IT, requiring a common policy and reporting framework to simplify administration.

FaceTime's IMAuditor applies policies consistently across both consumer and enterprise applications to effectively manage this heterogeneous environment, scanning and applying established policies to message content plus all popular file types. These polices can be set to analyze and detect sensitive or confidential information in both messages and file attachments, can prevent transmission of the information, and will warn the user about established company policy regarding the sharing of corporate intellectual property, for example. IMAuditor integrates with existing enterprise infrastructure including active directory, databases, archiving systems and more.

About FaceTime Communications

FaceTime Communications enables the safe and productive use of instant messaging, Web usage and Unified Communications platforms. Ranked number one in worldwide instant messaging management revenues by IDC for five consecutive years, FaceTime's award-winning solutions are used by more than 1,000 customers for security, management and compliance of real-time communications. FaceTime supports or has strategic partnerships with all leading public and enterprise IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM and Jabber.

FaceTime is headquartered in Belmont, California. For more information visit http://www.facetime.com or call 888-349-FACE. The FaceForward blog, at http://blog.facetime.com, offers thoughts and opinions about the changing nature of Internet.

FaceTime, FaceTime Communications, IMAuditor, FaceTime Unified Security Gateway, FaceTime Security Labs, SpywareGuide.com and the FaceTime logo are registered trademarks and trademarks of FaceTime Communications, Inc. Other trademarks and registered trademarks are the property of their respective owners.

Contact Information: Media contact: Joshua Barnes A&R Edelman 650-762-2865