BOSTON, MA--(Marketwire - April 8, 2009) - A new report published by Aberdeen Group, a
Harte-Hanks Company (
NYSE:
HHS), "
Telecom Lifecycle Management: The C-Suite's Guide
to Saving Millions," demonstrates how chief executives can help their
organizations achieve practices that can reduce telecom and network
expenses by millions of dollars. Visit this site to obtain a complimentary
copy of the
report:
http://www.aberdeen.com/link/sponsor.asp?cid=5710.
Leading companies (defined as the top 20% of all customers) were able to
reduce their telecom and network expenses by 40%, which translated into an
annualized savings of 16 million dollars per year for the typical
respondent.
This report provides a detailed profile of the actions that Chief Executive
Officers (CEOs), Chief Financial Officers (CFOs), Chief Information
Officers (CIOs), and Chief Procurement Officers (CPOs) have taken to
effectively provide leadership and catalyze optimal telecom lifecycle
management. Based on over 120 organizations, this research displays C-Suite
interactions associated with top results, executive interactions
counterproductive to success, and interactions that should be delegated to
operational teams. By providing a clear course of action based on the
successes that enterprises have already achieved, this report provides
direction to executives guiding operational and cost efficiencies.
Telecom Lifecycle Management is a set of capabilities and policies designed
to centrally manage both the technological and fiscal aspects of the
telecom and network lifecycle. Traditionally, telecom has been treated as
a deeply operational utility with costs scattered throughout each office
and department in a disorganized and decentralized fashion. However, as
organizations have realized that the total amount of these costs can run
into the tens, or even hundreds, of millions of dollars, they have begun to
implement Telecom Lifecycle Management solutions.
"In today's financial climate, no executive team can afford to leave money
on the table," said Hyoun Park, communications research editor, Aberdeen.
"By demonstrating how the C-Suite can help their organizations to control
their telecom and network spend, this research will help chief executives
to realize the existence of new savings opportunities and how to best
coordinate these cost-cutting efforts throughout the company to save
millions of dollars."
A complimentary copy of this report is made available due in part by the
following underwriters: AnchorPoint and TnT Expense Management.
For additional access to complimentary
Information Technology Research, please visit
http://research.aberdeen.com/index.php/-information-technology.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers
demonstrable results. Having queried more than 30,000 companies in the
past two years, Aberdeen is positioned to educate users to action: driving
market awareness, creating demand, enabling sales, and delivering
meaningful return-on-investment analysis. As the trusted advisor to the
global technology markets, corporations turn to Aberdeen™ for insights that
drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in
context for the global direct and targeted marketing company. Aberdeen's
analytical and independent view of the "customer optimization" process of
Harte-Hanks (Information - Opportunity - Insight - Engagement -
Interaction) extends the client value and accentuates the strategic role
Harte-Hanks brings to the market. For additional information, visit
Aberdeen or call (617) 723-7890, or to
learn more about
Harte-Hanks,
call (800) 456-9748.
© 2009 Aberdeen Group, Inc., a Harte-Hanks Company
451 D Street, Suite 710
Boston, Massachusetts 02210-1928
Telephone: (617) 854-5200
Fax: (617) 723-7897
www.aberdeen.com
Contact Information: Media Contact:
Hyoun Park
Aberdeen Harte-Hanks
(617) 854-5385
Hyoun.park@aberdeen.com