JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard

Consumers Should Stop Using This Product, Which Is Being Recalled Voluntarily, Unless Otherwise Instructed; It Is Illegal to Resell or Attempt to Resell a Recalled Consumer Product

KLAMATH FALLS, OR--(Marketwire - Oct 23, 2012) -

U.S. Consumer Product Safety Commission - Recall

Recall Date: October 23, 2012

Recall Summary

Name of product: JELD-WEN and Reliabilt Interior Bifold Doors

Hazard: The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.

Remedy: Repair

Consumer Contact: JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at or directly to the product safety page at: for more information.

Recall Details

Units: About 170,800

Description: The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
Incidents/Injuries: JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
Sold at: Home Depot, Lowe's and other building products retailers between February 2011 and March 2012 for about $40 to 80.
Remedy: Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
Manufacturer: JELD-WEN, Inc., of Klamath Falls, Ore.
Manufactured in: USA

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC's work to ensure the safety of consumer products -- such as toys, cribs, power tools, cigarette lighters, and household chemicals -- contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.

To report a dangerous product or a product-related injury, go online to:, call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at To join a free e-mail subscription list, please go to

Note to media: Video b-roll assets available here.

Contact Information:

Media Contact:
Teri Cline
JELD-WEN, inc.
Director of Corporate Communication

The Lower Pivot Pin has 12 rectangular indentations. JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain  Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain Bifold doors are shown as packaged for retail outlets.