National Research Corporation published as lead story in April issue of Nursing Management. The Journal of Excellence in Nursing Leadership.

Author Dr. Jennifer Volland discusses how an environment of value-based care, clinical outcomes, and patient experience affect today's healthcare landscape.

LINCOLN, NEB., April 15, 2014 (GLOBE NEWSWIRE) -- National Research Corporation is excited to announce a recent article, "Creating a New Healthcare Landscape," published in the April edition of Nursing Management, a peer-reviewed journal that focuses on nursing leadership. The article is the lead story for the April 2014 print and online editions.

In the article, Dr. Jennifer Volland discusses how the healthcare of tomorrow is considerably different than the healthcare of today, and it's imperative to focus on population health to achieve desirable outcomes. Understanding the legislative changes that impact a provider's care delivery and implementing patient-centered initiatives that influence the bottom line, Volland says, are keys to being successful in a time of significant healthcare reform.

The article outlines how value-based services and population health initiatives are the new national priorities in today's evolving healthcare environment. Focusing on the hospital provider and patient interaction can be effective means of transforming healthcare at the frontline level—and help diminish the overall ripple effects that take place during evolving periods.

"Keeping the human element intact as healthcare transforms to a population health focus will continue to remain among the essentials. The basics of wanting a human connection, someone that understands their personal needs, and a participatory advocate within the healthcare maze won't change," Volland said.

Read the full manuscript to learn more. In addition, this article provides Continuing Education credits for nurses. Find out how to receive credits.

Dr. Volland's role at National Research includes oversight of program development for the Patient Experience, Patient Outreach, Medical Group, and Payer programs and as faculty for The Governance Institute, a service of National Research. Prior to National Research, she worked in Administration as Vice President of Nursing at Cancer Treatment Centers of America and Assistant Vice President of Operations at Valley Baptist Medical Center.

About National Research Corporation

For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company's focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Recognized by Modern Healthcare as the largest patient satisfaction firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

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